ATS Checkout Customer Retention Promotions 
Retail TouchPoints
JUNE 29, 2021
In order to understand where the future of retail is headed, we’re going to take a look at how the pandemic has impacted the retail industry and how it has already started to adapt to pandemic challenges. . Simultaneously, data and analytics were at the forefront of retailers’ minds as stores sought to anticipate their consumers’ needs.
Retail TouchPoints
AUGUST 28, 2023
“For the back-to-school season, 42% of consumers say they are spending more, but 57% are trading down for lower prices,” said Caila Schwartz, Director of Consumer Insights and Strategy for Retail and Consumer Goods at Salesforce during an Aug. In fact, 74% of associates’ time is on non-checkout functions. 22, 2023 briefing.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
APRIL 12, 2023
We saw this at the start of the pandemic when food store sales shot up by 21%. still plan to cook more at home. Though many can’t afford to develop a completely autonomous shopping experience, cashless checkouts have made it easier and more convenient for those one-item shoppers to run in and out.
Inside Retail
SEPTEMBER 4, 2022
That sharing leads to a better overall customer journey and stronger customer retention, as shoppers are exposed to content relevant to their preferences and lifestyle – versus offers that don’t fit their needs or wants. .
I Vend
MARCH 14, 2023
Order out of stock items – if the shopper cannot find the item/size/colour they want, the associate can use the mobile POS to reserve the item at another store, or to order it for delivery. Offers and promotions – the associate can ensure that the shopper doesn’t miss a promotion, by using the mPOS to access all current offers.
I Vend
JULY 8, 2022
Customer experience in retail is at the heart of what keeps customers coming back.Forbes reports on a study in which 90% of consumers said they are more likely to return to a retail store if they have had a positive experience. Rather we’re looking at today’s customer facing displays, based on familiar tablet technology.
V Count
MAY 6, 2024
Poor Customer Service : One significant factor that can lead to a decrease in customer retention is poor customer service. A customer may choose to leave a store and not make a purchase if they feel they are being ignored, not treated respectfully, or if they perceive the customer service to be subpar.
Expert insights. Personalized for you.
224 
Let's personalize your content