Retail TouchPoints

JUNE 15, 2022

The chatter of the store “being dead” is evolving from belief that the physical store is fading amid the shift to digital, to seeing that it’s the role of the store that is changing — and a vital one at that. Self-Checkout/Roaming Checkout. So how then do retailers balance the reduction of footprints with heightened CX?

Payment Services 264

Payment Services Checkout Shrinkage Fast Fashion 264

Retail TouchPoints

MAY 31, 2022

5G is really three things — speed , latency and massive connectivity ,” said Michael Colaneri, a 30-year AT&T veteran who now leads the telecom’s retail business vertical. Here are five places where 5G-enabled experiences/solutions are either being tested or have already been deployed at retail. Fast, Frictionless Checkout.

Merchant Services 354

Merchant Services Checkout Shrinkage ATS 354

Retail TouchPoints

FEBRUARY 21, 2023

Retailers that understand the customer journey and adopt innovative strategies are looking at ways to turn their brick-and-mortar stores into experience centers. 5G provides an alternate method to keep the store connected at all times. 5G can reduce wasted time and prevent inventory shrinkage, providing retailers with cost savings.

Sporting Goods 262

Sporting Goods Payment Services Shrinkage Point of Sale 262

Independent Retailer

JULY 29, 2022

Interactive fitting rooms increase consumer engagement by providing outfit and accessory suggestions, size availability, and color options. The most common area in-store that retailers focus on to improve customer engagement is at the Point of Sale (POS). by Dean Frew. Transforming the POS. retail industry $47 billion in 2017.

Customer Experience 77

Customer Experience Shrinkage Checkout Inventory Management 77

Retail TouchPoints

AUGUST 30, 2021

At its peak, the company achieved more than $4 billion in annual sales. In addition to jewelry and catalog showroom display items, Service Merchandise also had several self-service items that were located on shelves and taken by the customer to checkout as in a traditional retail store. Gabe Grifoni is CEO of Rufus Labs.

Payment Services 278

Payment Services Shopping Jewelry Shrinkage 278

Nvidia

JANUARY 13, 2022

At the National Retail Federation’s annual trade show, conversations tend to touch on recurring themes: “Will we be able to stock must-have products for next Christmas?,” “What incentives can I offer to loyal workers?” and “What happens to my margins if Susie Consumer purchases three of the same dresses online and returns two?”.

Shrinkage 115

Shrinkage Checkout Inventory Management Point of Sale 115

Frank Mayer

JANUARY 14, 2022

As the new year dawns, 2022 CX strategies across industries will continue to center on convenience and consumer satisfaction by nurturing omnichannel plans and implementing the latest technology. In short, now they can toggle between shopping methods depending on what’s convenient at the moment.”. The Hybrid Shopping Experience.

Customer Experience 79

Customer Experience Kiosk Checkout Shrinkage 79