Retail TouchPoints

DECEMBER 21, 2023

For example, marketing and advertising campaigns are tailored around a shopper’s age, gender, geographic location, shopping history and other demographics. Retailers have countless data points around shoppers’ unique buying habits, their purchase and browsing history, and their preferred payment and shipping methods.

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Checkout Payment Services Kiosk Advertising 257

Inside Retail

JUNE 28, 2021

As digital-first shopping is here to stay, retailers must invest in connected experiences — and success hinges on frictionless operations. While 88 per cent of retail marketers share integrated tech stacks with advertising teams, this alignment alone is not enough. A unified front has to span the entire customer journey.

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Customer Experience Customer Retention Payment Services Advertising 221

Retail TouchPoints

NOVEMBER 11, 2021

Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. Another layer of the marketplace conversation is new media and advertising offerings. 16 from 12:45 to 1:15 p.m. 17 from 3 to 3:30 p.m.

Merchant Services 308

Merchant Services Payment Services Consumer Beauty and Health 308

Storis

JANUARY 22, 2024

Retailers are also offering services within their spaces. Netflix itself is opening retail locations aligned with its latest shows. In-store events, competitions, and merchandise vignettes that are social-media-worthy or gamified can compel families to visit retail locations, while savvy merchandising can capture impulse sales.

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

Star Miconics

NOVEMBER 18, 2022

Where the Point-of-Sale Comes In. One of the most central areas in any retail store is the point-of-sale (POS). The POS is where the payment process begins and ends, and the entire customer experience there must be seamless. Shipping to customers can keep your brick-and-mortar location flowing smoothly.

Merchant Services 52

Merchant Services Payment Services Kiosk Point of Sale 52

Merchant Marverk

MARCH 20, 2020

Although there’s no rule or law that says you need to waive cancelation fees or refund down payments right now, there’s a good chance that if you don’t, the customer will not return to your salon once the current crisis is over. Selling gift cards allows clients to buy services now and redeem them later.

Merchant Services 69

Merchant Services Payment Services Beauty and Health Point of Sale 69

Retail TouchPoints

JULY 14, 2020

Riley: We have seen a massive increase in online sales, up 5X. To adjust for this volume, we have changed some fulfillment, shipping and customer service capabilities. All of them are now charging for advertising and other bells and whistles on their sites. You have to do the important housekeeping on your web site.

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Checkout Fulfillment Shipping Payment Services 191