Inside Retail

MAY 19, 2024

Born in France, his first job after university was as a product manager for L’Oréal in Tokyo, where he became fluent in Japanese. But it’s not enough to communicate on social media alone, especially as the advertising around natural skincare becomes increasingly noisy. The hardest part is selecting which stories to tell, Réthoré said.

Customer Retention 264

Customer Retention Department Stores Consumer Marketing 264

Inside Retail

JUNE 28, 2021

The result is mounting pressure for retailers to deliver hyper-personalised, concierge-like shopping experiences with efficient handoffs between departments and channels before, during, and after a purchase. While 88 per cent of retail marketers share integrated tech stacks with advertising teams, this alignment alone is not enough.

Customer Experience 221

Customer Experience Customer Retention Payment Services Advertising 221

Retail TouchPoints

MARCH 30, 2023

Sweaty Betty’s use of performance and personalization APIs from Salesforce allowed the retailer to “customize pricing and promotions to different shopper groups” depending on the actions they took, said Igor Faletski, VP of Product Management at Salesforce. View the session on demand.

Point of Sale 262

Point of Sale Checkout Consumer Promotions 262

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Inventory management and customized customer information will also benefit from these data-driven solutions.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

Retalon

FEBRUARY 15, 2024

Retail analytics insights directly impact sales and customer loyalty by enabling more personalized shopping experiences and efficient inventory management. A compelling testament to the power of analytics is showcased by predictive analytics in retail.

Inventory Management 41

Inventory Management Management Marketing Inventory Turnover 41