Retail TouchPoints

JANUARY 11, 2021

“As part of the ONE RETAIL approach, we combine a variety of consumer journeys into one and put our smartphone app at the center of the entire shopping process,” explained Ekaterina Sokolova, CFO of M.Video Eldorado Group in an interview with Retail TouchPoints. “We Machine Learning-Powered Analytics Now Central to Demand Forecasting.

Payment Services 301

Payment Services Location Fulfillment Customer Experience 301

Retail TouchPoints

APRIL 6, 2023

The newest generation of artificial intelligence (AI) would seem to be tailor-made for the behind-the-scenes operational complexity of today’s retail organization — and in many ways it is. Everything Comes Back to the Data As promising as AI can be in retail operations, it also carries risks.

Payment Services 262

Payment Services Supply Chain Management Supermarket Accounting 262

Retail TouchPoints

JUNE 16, 2021

The M&A process is highly involved, and acquirers are becoming increasingly sophisticated. We advise our clients to begin the process at least 12 months in advance of their anticipated exit date so they can do everything possible to achieve the best results at a potential sale. But what exactly does that process entail?

Payment Services 165

Payment Services Marketing Advertising Accounting 165

Retail TouchPoints

AUGUST 29, 2023

That’s why the retailer and mobile service provider uses multiple technology solutions to create a personalized shopping experience at scale. Retail TouchPoints: Many consumers begin their purchasing process online but end up in brick-and-mortar stores. How does Verizon facilitate that type of shopper journey?

Payment Services 275

Payment Services Accounting Customer Experience Point of Sale 275

Retail TouchPoints

NOVEMBER 20, 2023

As the tactics behind these crimes become increasingly sophisticated, and customer expectations for in-store experiences are higher than ever, retailers are finding it more difficult to protect their assets while maintaining great service. Employee Theft Alarmingly, internal theft accounted for nearly one-third of shrink in 2022 (NRF).

Payment Services 312

Payment Services Sporting Goods Inventory Management Loss Prevention 312

Retail TouchPoints

FEBRUARY 22, 2024

The Akamai 2023 State of the Internet report revealed that retail continues to be the most targeted industry for cyberattacks, accounting for over 14 billion observed incursions. Risks from cyber threats including fraud, account takeovers, malware, ransomware, compromised business emails and data breaches all begin with an initial breach.

Payment Services 311

Payment Services Loss Prevention Accounting Management 311

Retail TouchPoints

JANUARY 12, 2024

The purchase amount is automatically deducted from the employee’s payroll account, a major benefit for doctors, nurses and other staff people who often don’t carry wallets or purses while they’re working. Employees can look up receipts and account balances in the hospital’s badge pay web portal or mobile app.

Payment Services 264

Payment Services Accounting Checkout Apparel 264

Small Biz Trends

DECEMBER 6, 2022

A point-of-sale system is one of the best tools for small businesses looking to accept payments. Point-of-sale systems enable business owners to be more agile with their payment processing and forego using the cash drawer. A point of sale (POS) system is used to accept payments, like a cash register. Brilliant POS.

Point of Sale 115

Point of Sale Payment Services Merchant Services Inventory Management 115

Retail TouchPoints

NOVEMBER 14, 2022

American Dream missed a payment of $8.8 1, 2022, and the balance in the reserve account previously used to make payments on the loans is $862.12. However, the missed payment didn’t constitute a default nor did it require the megamall to pay back the $287 million loan it was for. million on Aug.

Payment Services 263

Payment Services Finance Accounting Shopping 263

Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

Checkout 242

Checkout Payment Services ATS Accounting 242

Retail TouchPoints

JULY 12, 2023

Innovations have slowed since then, but edge computing will usher in a new wave of personalization and self-service for modern shoppers. Because it’s not fast or cost-efficient enough to send these images to the cloud for analysis, the processing of those images must happen at the edge.

Payment Services 246

Payment Services Inventory Management Checkout Loss Prevention 246

Retail TouchPoints

FEBRUARY 27, 2024

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

Payment Services 278

Payment Services Wholesale Store Layout Inventory Management 278

Retail TouchPoints

FEBRUARY 26, 2024

One prime example: the retailer’s partnership with RetailNext to use in-store traffic analytics for shaping everything from staffing strategies to improving store performance and even loss prevention. But in the process, he fell back in love with the business he had grown up in, and the plan changed. “I

Loss Prevention 299

Loss Prevention Jewelry Payment Services Accounting 299

Retail TouchPoints

NOVEMBER 4, 2021

A recent report from the payments and shopping service Klarna found that 34% of shoppers actually plan to spend more on gifts this year than last year, with Gen Z ( 57% ) and millennials ( 53% ) more likely than other age groups to expand their budgets. However, BNPL is now neck-and-neck with store credit cards at 13%.

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

FEBRUARY 11, 2021

In addition, mall operators are being asked to convert empty commercial space into mini-fulfillment centers for retail tenants. CSR accountability will be a point of competitive differentiation and a matter of law. Using augmented reality to facilitate virtual try-ons is proving to reduce return rates.

Retail Trends 228

Retail Trends Payment Services Supply Chain Management Fulfillment 228

Retail TouchPoints

JULY 22, 2021

More data processed gives way to more possibilities of data breaches. Similarly, Home Depot also faced a large-scale data breach in 2014, leading to over 56 million payment information being stolen. The shopping behemoth accounts for over half the ecommerce market on its own. This has led to over $18.5 This has led to over $18.5

Payment Services 306

Payment Services Consumer Customer Experience Accounting 306

Retail TouchPoints

MAY 21, 2024

In this dynamic environment, making informed, data-driven decisions has become a cornerstone of competitive advantage and operational success. By analyzing data derived from network traffic, retailers can unlock profound insights into customer behavior, store performance and inventory efficiency.

Inventory Management 264

Inventory Management Payment Services Store Layout Promotions 264

Retail TouchPoints

MARCH 10, 2023

Retailers often think about the checkout process as if it’s an isolated obstacle separate from the rest of the shopper journey, particularly on mobile devices. If we want to convince them eventually to create an account, how do we make it less painful?” So how can we make that easier?

Checkout 147

Checkout Payment Services Shipping Accounting 147

Retail TouchPoints

AUGUST 15, 2022

Lease liabilities offer a useful glimpse into the future because this number quantifies the dollar value of future lease payments. To us this reads as a reduction in footprint , either closing of stores or reducing the size. So it’s not just today or this year.

Payment Services 260

Payment Services Returns Consumer Accounting 260

Retail TouchPoints

NOVEMBER 7, 2023

Typically, ORC is reliant on a single entity, like an address, credit card or store account that connects a complex crime ring across retail stores. Raz is responsible for end-to-end management of all operational aspects of the data and analytical products for Appriss Retail across hundreds of global retailers.

Loss Prevention 297

Loss Prevention Shrinkage Returns Payment Services 297

Retail TouchPoints

FEBRUARY 3, 2021

The technology doesn’t require an Amazon account — shoppers can scan any mobile phone number and credit card. The readers use computer vision to evaluate multiple aspects of a person’s palm, comparing them to the palm’s most distinct identifiers — some of which may be on the surface, others revealed in the pattern of veins underneath.

Location 290

Location Checkout Accounting Management 290

I Vend

AUGUST 13, 2023

They have become ever more demanding about what they want: service, price, choice, convenience, omnichannel retail, frictionless checkout – and if they’re not satisfied, they simply go elsewhere. They expect to be able to spend loyalty points they earned online when they’re shopping in the store, and vice versa. But nowadays it is.

Payment Services 98

Payment Services Point of Sale Inventory Management Supply Chain Management 98

365 Retail

JUNE 5, 2024

Luckily, new technology offers solutions to streamline retail store operations, boost operational efficiency, and provide top-notch service. It even accounts for seasonal trends, promotions, and supplier lead times. To get started, hiring Kenyatta Computer Services or others should be at the top of your to-do list.

Payment Services 52

Payment Services Inventory Management Checkout Inventory Turnover 52

Retail TouchPoints

AUGUST 29, 2024

Overall, Salesforce predicted that Chinese shopping apps will account for just over one in five ( 21% ) purchases this holiday season. 28, and Christmas Day, a factor that will provide a key advantage to retailers with effective buy online, pick up in-store (BOPIS) offerings.

Consumer 278

Consumer Shipping Accounting Planning 278

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

But modern store employees need real-time solutions to adapt to ever-changing environments. Retail employees are increasingly stretched, whether it’s customer data at their fingertips to personalize the experience or tools to manage new forms of payment such as curbside pickup. What is retail workforce management?

Management 98

Management Payment Services Employee Engagement Store Operations 98

Retail TouchPoints

AUGUST 14, 2020

Stores will be critical again this year, but more as fulfillment centers providing curbside pickup, BOPIS or other contactless transactions. There’s a massive shift to personalization localization: 85% of consumers say that they find operational updates and messages important, almost critical, during this time.

Consumer 289

Consumer Marketing Checkout Customer Experience 289

RETAIL MANAGEMENT SOFTWARE

AUGUST 5, 2024

This article explores essential software features, their benefits, and tips on choosing the right solution for your home decor and furniture store. Key Features of Home Decor and Furniture Store Software 1. Warehouse Optimization : Optimize warehouse layout and processes to improve efficiency and reduce handling time.

Payment Services 52

Payment Services Inventory Management Inventory Turnover Fulfillment 52

Retail TouchPoints

MAY 14, 2021

QBE provided these seven hurricane preparedness tips: Employers should be sure to have an up-to-date formal business continuity plan in place, which should be shared with key staff well in advance of a hurricane; Gather contacts that are crucial to business operations , such as employees, banks, lawyers, accountants, suppliers, etc.

Planning 165

Planning Payment Services Accounting Location 165

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 26, 2024

An efficient Point of Sale (POS) system can significantly streamline operations, enhance customer experience, and boost your bottom line. This ultimate guide explores the essential features, benefits, and expert tips for selecting and implementing a POS system tailored for your arts and crafts store.

Payment Services 52

Payment Services Inventory Management Checkout Promotions 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Shoppers have readily adjusted to the “new normal,” whether it’s a higher reliance on e-commerce, a surge in-home delivery, rapid adoption of curbside pickup, an increase in contactless payment, or other modifications in their behavior. The store experience is a big part of REI’s success.

Retail Trends 111

Retail Trends Consumer Payment Services Fulfillment 111

RETAIL MANAGEMENT SOFTWARE

AUGUST 26, 2024

It requires the right tools to streamline operations, manage inventory, and ensure a smooth customer experience. These systems are crucial for modern pet stores, offering a range of features and benefits that can significantly enhance your business operations.

Payment Services 52

Payment Services Inventory Management Checkout Management 52

A1 Retail

SEPTEMBER 27, 2021

The UK digital retail show combines insightful conferences with practical hands-on training on all aspects of online retailing – from eCommerce, mCommerce, and payments to fulfilment, international growth, B2B plus the latest in AR, VR and other disruptive technology.

Payment Services 80

Payment Services ATS Customer Experience Fulfillment 80

Retail TouchPoints

JULY 14, 2020

We’ve created multiple Instagram accounts that target different parts of the world. To adjust for this volume, we have changed some fulfillment, shipping and customer service capabilities. We participated in events like Coachella , partnered with two other beauty brands and launched the subscription box.

Checkout 207

Checkout Fulfillment Shipping Payment Services 207

Clover - Retail

OCTOBER 10, 2024

READ: Case Study: Inventory management for your online and in-store operations Create meaningful holiday gift guides One of the most effective forms of holiday marketing is gift guides. The holiday hiring process can be time-consuming, but you can streamline seasonal recruitment.

Merchant Services 110

Merchant Services Promotions Inventory Management Payment Services 110

Cisco Retail

APRIL 9, 2021

And no single vendor, not even Cisco with one of the broadest portfolios of software, hardware, and services in the industry, can provide everything from soup to nuts needed by a national grocery chain to digitally transform itself. But traditional brick-and-mortar grocers are unlikely to have all the expertise in house to go it alone.

Grocer 83

Grocer Payment Services Customer Experience Management 83