Retail TouchPoints

AUGUST 19, 2021

Amazon is continuing its advance into brick-and-mortar with plans for a series of large-footprint department store-style locations, according to the Wall Street Journal , which cited people familiar with the matter. The pandemic facilitated the explosion of online returns. based on its online sales. .

Department Stores 290

Department Stores Returns Apparel Accounting 290

Independent Retailer

MARCH 20, 2023

A big trend among some online sellers is buying Amazon return pallets and overstock and flipping the items for big markups. What are Amazon Return Pallets? Why Would You Want Amazon Return Pallets? Where to Buy Pallets What is the best time to buy Amazon return pallets? What is the Process?

Returns 73

Returns Shipping Payment Services Accounting 73

Retail TouchPoints

JANUARY 12, 2024

Amazon ’s cashierless Just Walk Out technology has been deployed in more than 120 third-party locations, including airports, stadiums, university campuses, convenience stores and theme parks. Employees can look up receipts and account balances in the hospital’s badge pay web portal or mobile app.

Payment Services 237

Payment Services Accounting Checkout Apparel 237

Inside Retail

AUGUST 29, 2023

With that taken into account, comparable store sales rose by 9.6 The business realised that achieving a return to the pre-Covid era trading and profitability “required taking a leap forward rather than taking a step back”. This $33 million turnaround is not simply a result of customers returning to in-store shopping post the pandemic.”

Planning 241

Planning Apparel Accounting Returns 241

Retail TouchPoints

JANUARY 12, 2023

In January 2022, the mattress chain announced its plans to list on the New York Stock Exchange via an IPO that would have returned the furniture retailer to the public markets six years after South Africa’s Steinhoff International took the company private. Today, Mattress Firm operates 2,300 stores across the U.S.

Marketing 280

Marketing Accounting Planning Returns 280

Inside Retail

MARCH 12, 2024

This month, Square is launching a special promotion for Australian retailers, offering 20 per cent off selected hardware – exclusively for companies with an Australian Square account. Square’s system also allows retailers to accept returns at any location and seamlessly process exchanges. Offer not valid with guest checkout.

Payment Services 130

Payment Services Accounting Promotions Point of Sale 130

Mass Relators

APRIL 23, 2024

One new initiative for ECRM this year is grouping several related categories (for example, the center store categories of snacks; candy; and sauces, spices and condiments) together at one location. We’ve had some suppliers land accounts from a buyer they shared a table with during dinner, for example.”

Returns 52

Returns Shipping Location Supermarket 52

VMS

JANUARY 25, 2022

Retailers expect more than $761 billion in merchandise sold last year to be returned by consumers, according to a report released today by the National Retail Federation and Appriss Retail. This accounts for an average of 16.6 The 2021 total rate of returns (16.6 to return fraud. percent of total U.S. billion (10.6

Returns 52

Returns Loss Prevention Payment Services Visual Merchandising 52

Retail TouchPoints

DECEMBER 30, 2021

Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Scammers gather financial account information and government program ID numbers to take over accounts, divert funds and commit identity fraud. K eep bots out of your customers’ accounts and checkout.

Merchant Services 267

Merchant Services Accounting Payment Services Returns 267

Retail TouchPoints

OCTOBER 4, 2021

However, the brand has yet to return to profitability despite its growth. members accounted for half its sales in the country in the first half of fiscal 2021. The company is aware of the precarious position of many mall-based retailers, and the filing noted the ways it is expanding its presence into other locations.

Jewelry 262

Jewelry Accessories Accounting Location 262

Mass Relators

NOVEMBER 7, 2023

SOLON, OHIO – As ECRM celebrates its 30th Anniversary next year, it will be returning to its roots hosting a full roster of in-person Sessions across categories within food and beverage, health and beauty care, general merchandise and pharmacy/medical markets. and Europe, including Barcelona, Chicago, Denver, Las Vegas, and New Orleans.

Returns 52

Returns Grocer Beauty and Health Accounting 52

Retail TouchPoints

FEBRUARY 23, 2021

Digital accounted for 44% of net sales in Q4 2020, and the retailer also highlighted the fact that 25% of its digital sales were fulfilled from its brick-and-mortar stores via curbside pickup and same-day delivery. billion and no revolver borrowings.”.

Department Stores 211

Department Stores Returns Jewelry Apparel 211

Retail TouchPoints

MARCH 29, 2023

With digital now accounting for 30% of Kohl’s sales annually, CEO Tom Kingsbury specifically pointed to the marketplace and the connected Kohl’s Media Network as “ two key digital growth initiatives ” for the beleaguered retailer on the company’s Q4 2022 earnings call.

Sporting Goods 244

Sporting Goods Apparel Accessories Advertising 244

A1 Retail

JUNE 8, 2022

Just in time for summer, American Express is once again showing its support for local, small businesses across the UK with the return of the Shop Small Offer this June. This can be used up to 5 times,once per participating small business location, meaning that Cardmembers can earn up to £25 back in statement credits.

Returns 45

Returns Shopping Accounting Location 45

Inside Retail

MARCH 13, 2023

CBRE didn’t provide a breakdown of the number of Australian retailers responding about their 2023 growth plans, but 61 per cent of them indicated they were planning to increase the quality of store locations. Retail sales on the rise, but inflation a factor According to the Australian Bureau of Statistics, retail sales in Australia grew by 1.9

Returns 244

Returns Location Planning Accounting 244

Retail TouchPoints

SEPTEMBER 22, 2023

Meanwhile, consumers return to brick-and-mortar stores and seek omnichannel experiences. Separate logistics from locations: Warehousing and distribution locations constrain traditional supply chains. There’s a different approach: Use networks and technology to separate logistics from locations. Retailers have options.

Shipping 245

Shipping Wholesale Fulfillment Consumer 245

Retail TouchPoints

JANUARY 10, 2022

Mattress Firm has publicly filed for an IPO that will return the furniture retailer to the public markets six years after South Africa’s Steinhoff International took the company private. After going private in 2016, the chain hit a few bumps in the road, including an accounting scandal that saw the resignation of the current CEO.

Specialty Retailers 262

Specialty Retailers Accounting Location Returns 262

Retail TouchPoints

AUGUST 10, 2023

Insider Intelligence predicts that mobile commerce sales will account for 43.4% Consumers need to be able to easily log in to their accounts, access rewards and apply their discounts. The Home Depot takes this a step further by incorporating item location into the app experience. of total U.S. retail ecommerce sales — and 6.5%

Consumer 226

Consumer Accounting Customer Experience Shopping 226

Wiser

APRIL 9, 2024

Observation of Issue The journey begins when a sales leader, while reviewing monthly account performance reports, notices a trend in increasing out-of-stocks noted by the field sales team upon their arrival to a store.

Accounting 78

Accounting Inventory Management Point of Sale Management 78

Retail TouchPoints

OCTOBER 23, 2020

plans to shrink its store footprint by 350 locations as the retailer works to return to profitable growth in 2021, according to CNBC. Longer-term, the company plans to reconfigure its operations so that 80% of revenue comes from ecommerce and off-mall locations by January 2024. for Q2 2020, which ended Aug.

Returns 179

Returns Apparel Planning Accounting 179

Retail Focus

OCTOBER 6, 2021

The store is conveniently located in Bluewater, just southeast of central London. Digital price tags are located alongside each product with the item price, average star rating, and the number of customer reviews, enabling customers to make more informed purchases. When requesting the return for the item through Amazon.co.uk

Returns 204

Returns Accounting Location Consumer 204

Retail TouchPoints

NOVEMBER 3, 2022

But with every upside is a downside: as more people crowd store aisles, smaller retail staffs move a greater number of items, and retailer-owned or -leased trucks, vans and cars return to congested roads and highways, the potential for increased and costly accidents and injuries arises.

Accounting 264

Accounting Returns Management Advertising 264

Wiser

APRIL 30, 2024

This limitation hindered their ability to cover all store locations and effectively monitor compliance during the critical short windows of key promotional periods. This strategic partnership enabled the brewer’s sales reps to focus on their sales activities while also gathering competitive activity insights across top accounts.

Promotions 78

Promotions Accounting Location Returns 78

Retail TouchPoints

FEBRUARY 9, 2023

These models can be optimized for multiple objectives like driving more revenue per order, increasing long-term satisfaction, compelling the user to return more often to the website, incentivizing the customer to sign up for subscriptions or premium services and more. This can help reduce friction and encourage users to make a purchase.

Merchant Services 241

Merchant Services Accounting Shipping Returns 241

Inside Retail

NOVEMBER 6, 2023

As Zebra Technologies’ downloadable e-book Lift Productivity and Improve Execution for the Next-Gen Workforce explains, today’s customers want retailers’ workforces to pick their goods, pack them, ship them, deliver them and return them – all without diminishing in-store service.

Inventory Management 299

Inventory Management Promotions Management Shipping 299

Inside Retail

SEPTEMBER 7, 2023

Transparency and traceability Smart technology solutions like GPS and RFID tags can be used to track and send automated notifications of the delivery driver and order package’s location. Amazon introduced “Amazon Lockers” for customer pickup, meaning deliveries can be made to much more easily accessible commercial locations.

Fulfillment 130

Fulfillment Shipping Accounting Returns 130

Inside Retail

MARCH 8, 2024

The first location is expected to open in New York City later this year. Whole Foods plans to expand this model to additional locations in New York City, before eventually expanding it to other metropolitan cities across the country.

Marketing 130

Marketing Grocer Location Supermarket 130

Retail TouchPoints

AUGUST 5, 2022

Fraudsters are getting more sophisticated and are using a variety of tactics, such as identity theft, chargeback fraud , “silent” fraud, account takeovers and “pharming,” complicating organizations’ ability to detect these incidents. Yet the reality is that by focusing on fraud first, companies are focusing on the wrong priority.

Merchant Services 250

Merchant Services Returns Shipping Payment Services 250

Inside Retail

MARCH 14, 2024

The Nasa-tech-inspired eyewear brand is opening its first US-based bricks-and-mortar location, a 500-square-foot storefront at 436 West Broadway. It literally just took us 18 months to find the right location, the right size, the right location, which was really important to us. billion in 2019 and generated US$3.48

Location 130

Location Wholesale Consumer Planning 130

Inside Retail

APRIL 22, 2024

According to a recent Euromonitor report, while consumer food-service value nears pre-pandemic levels in 2024, dining-in at restaurants will not return to pre-pandemic level until 2028 in Asia Pacific. By 2028, delivery is expected to account for 23 per cent of Asia Pacific food-service sales, compared to 21 per cent in 2023.

Kiosk 147

Kiosk Fulfillment Consumer Accounting 147

Retail TouchPoints

NOVEMBER 3, 2023

Schultz returned to lead the company he founded for a third time in March 2022 after the retirement of then-CEO Kevin Johnson, in an appointment that was always intended to be temporary. In fact, beverage innovations now account for 85% of beverage sales, the company shared. million in the U.S., through more hours and higher wages.

Planning 246

Planning Returns Marketing Accounting 246

Retail Focus

FEBRUARY 17, 2022

With 330 bricks-and-mortar stores globally, its digital fashion offering, available in both the UK and US, has experienced fast-growth, and now accounts for 40% of its sales. To do so requires leveraging granular forecasting for online fulfilment and store sales demand, while taking returns into account.”

Markdowns 130

Markdowns Fulfillment Shipping Fashion 130

Retail TouchPoints

MARCH 3, 2022

Following the opening of 100 Ulta Beauty at Target shop-in-shops in 2021, Target will open more than 250 new locations by the end of 2022, with ambitious plans to eventually reach at least 800 locations. “We see substantial opportunities to build on our core capabilities to drive deeper guest engagement and long-term growth.”.

Payment Services 220

Payment Services Shopping Planning Fulfillment 220

Retail TouchPoints

OCTOBER 20, 2021

On the other hand, some businesses, such as home improvement stores, actually saw sales increase throughout the pandemic and began course-correcting their retail footprints to account for more online traffic. Instead, it’s the combination of physical location and consumer experience.

Sporting Goods 255

Sporting Goods Accounting Promotions Consumer 255

Retail TouchPoints

JANUARY 26, 2021

With so much change happening so quickly and so unpredictably, we at Pitney Bowes decided that returning to an 8 th edition of our annual consumer research study wasn’t going to cut it, so instead we moved to a weekly poll of consumer sentiment in Q4 called BOXpoll. on average.

Consumer 311

Consumer Drop-Shipping Shipping Returns 311

Retail TouchPoints

JULY 12, 2022

The new version of the Dash Cart is larger, yet lighter than its predecessor and also includes new features such as a “delicates shelf” and improved geo-location capabilities to more accurately display nearby products and deals based on where the cart is in the store.

Payment Services 247

Payment Services Shopping Marketing Accounting 247

Inside Retail

FEBRUARY 11, 2024

Maintaining and further enhancing the brand’s industry-leading customer experience through existing feedback channels that offer free returns, quick delivery, and bi-weekly product drops will be integral to amplifying online retail. LSKD recently took this concept on the road with its BAF (Big As F*ck) Bus, a pop-up on wheels.

Planning 264

Planning Drop-Shipping Customer Experience Wholesale 264