Remove Accounting Remove Drop-Shipping Remove Fulfillment Remove Promotions
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Omnichannel Fulfillment, BNPL and Social Commerce Contributed to Holiday 2021’s Digital Success

Retail TouchPoints

As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. Shipping cutoffs with USPS, UPS, FedEx and others all happened around Dec. Usage was up by 40% compared to holiday 2020, while credit card usage dropped 5%. 18 and Dec. 18-31 window. 18-31 window. “In

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The Secret Behind Quick-Turn Merch: A Strong Partner

Retail TouchPoints

To take the obsession even further, it seems like everyone is wearing branded apparel promoting them. How do these brands turn around these drops so quickly? While you may not be shipping products worldwide, the benefit of an international company is its extensive network of suppliers, sourcing and tools.

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Treat Returns as a Competitive Advantage that Increases Customer Lifetime Value

Retail TouchPoints

Just last year, total returns accounted for $761 billion in lost sales for U.S. Worst of all, for all the added costs retailers take on to fulfill returns, shoppers still are unhappy after going through a hassle-filled reverse logistics process. Make Return Policy Highly Visible: Promote seamless free return policies, a.k.a.

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Salesforce’s Top 5 Predictions for Holiday 2022

Retail TouchPoints

Now, to increase inventory turn and remove excess stock from their balance sheets, retailers will likely launch a highly promotional season starting in late summer. Up to 60% of digital orders are now influenced by the store – whether demand is generated or fulfilled. 5: Retailers will Test NFT Drops. Loyalty Shifts to Value.

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Getting pricing and products right to win in the era of inflation

Inside Retail

For example, regular online shoppers with smaller orders require more shipping, fulfilment, potential returns and customer service – are you accounting for these costs if you’re absorbing and not passing them onto the shopper? Get to know customers to understand and influence their inflationary shopping behaviours.

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The Order Fulfillment Process in 2022 and Beyond

Retalon

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge. What is order fulfillment?

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Retail’s Future is Phygital

Retail TouchPoints

Apps that allow shoppers to preview and locate in-store inventory, do virtual try-ons, identify sales and cash in on personalized promotions and rewards are popular. Customers can try on and test apparel under these simulated conditions (no sales inventory is available on-site), and then purchases are shipped directly to their homes.