Retail TouchPoints

FEBRUARY 26, 2024

One prime example: the retailer’s partnership with RetailNext to use in-store traffic analytics for shaping everything from staffing strategies to improving store performance and even loss prevention. But in the process, he fell back in love with the business he had grown up in, and the plan changed. “I

Loss Prevention 271

Loss Prevention Jewelry Payment Services Accounting 271

Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

Checkout 185

Checkout Payment Services ATS Accounting 185

Retail TouchPoints

JULY 22, 2021

More data processed gives way to more possibilities of data breaches. Similarly, Home Depot also faced a large-scale data breach in 2014, leading to over 56 million payment information being stolen. The shopping behemoth accounts for over half the ecommerce market on its own. This has led to over $18.5 This has led to over $18.5

Payment Services 302

Payment Services Consumer Customer Experience Accounting 302

Retail TouchPoints

SEPTEMBER 29, 2020

As a result, many retailers must move beyond manual processes to calculate their sales tax obligations. To make it easier for customers who no longer wanted to interact with another person for health or safety reasons, Brazeal suggested that retailers tap their ecommerce systems “to self-navigate that product journey” in stores.

Payment Services 252

Payment Services Fulfillment Location Shipping 252

A1 Retail

SEPTEMBER 27, 2021

The UK digital retail show combines insightful conferences with practical hands-on training on all aspects of online retailing – from eCommerce, mCommerce, and payments to fulfilment, international growth, B2B plus the latest in AR, VR and other disruptive technology.

Payment Services 80

Payment Services ATS Customer Experience Fulfillment 80

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Retail TouchPoints

AUGUST 14, 2020

Priorities may be changing, but retailers still need to provide a superior customer experience, added webinar panelist Caila Schwartz, Senior Industry Strategist at Salesforce Commerce Cloud. Artificial intelligence (AI) is a critical component of successful digital and customer transformation. AI Leading The Transformation.

Marketing 249

Marketing Consumer Checkout Customer Experience 249

Retail TouchPoints

AUGUST 29, 2023

That’s why the retailer and mobile service provider uses multiple technology solutions to create a personalized shopping experience at scale. Retail TouchPoints: Many consumers begin their purchasing process online but end up in brick-and-mortar stores. How does Verizon facilitate that type of shopper journey?

Payment Services 219

Payment Services Accounting Customer Experience Point of Sale 219

Retail TouchPoints

APRIL 6, 2023

The newest generation of artificial intelligence (AI) would seem to be tailor-made for the behind-the-scenes operational complexity of today’s retail organization — and in many ways it is. Everything Comes Back to the Data As promising as AI can be in retail operations, it also carries risks.

Payment Services 213

Payment Services Supply Chain Management Supermarket Accounting 213

Retail TouchPoints

AUGUST 4, 2023

This, combined with workforce shortages, has caused airports to move more toward automation, with self-service check-in kiosks, baggage drops and mini stores. The growing exposure of travelers to self-service options has led to consumers preferring them as they are much more convenient than previous models.

Payment Services 220

Payment Services Kiosk Marketing Shrinkage 220

Retail TouchPoints

NOVEMBER 20, 2023

As the tactics behind these crimes become increasingly sophisticated, and customer expectations for in-store experiences are higher than ever, retailers are finding it more difficult to protect their assets while maintaining great service. This represents the greatest source of loss for retailers of all sizes.

Payment Services 309

Payment Services Sporting Goods Inventory Management Loss Prevention 309

Retail TouchPoints

JULY 14, 2020

We’ve created multiple Instagram accounts that target different parts of the world. To adjust for this volume, we have changed some fulfillment, shipping and customer service capabilities. We participated in events like Coachella , partnered with two other beauty brands and launched the subscription box.

Checkout 188

Checkout Fulfillment Shipping Payment Services 188

I Vend

AUGUST 13, 2023

They have become ever more demanding about what they want: service, price, choice, convenience, omnichannel retail, frictionless checkout – and if they’re not satisfied, they simply go elsewhere. So the first common feature we see in successful retailers is their customer-centricity.

Payment Services 98

Payment Services Point of Sale Inventory Management Supply Chain Management 98

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

But modern store employees need real-time solutions to adapt to ever-changing environments. Retail employees are increasingly stretched, whether it’s customer data at their fingertips to personalize the experience or tools to manage new forms of payment such as curbside pickup. What is retail workforce management?

Management 76

Management Payment Services Employee Engagement Store Operations 76

Retail TouchPoints

JANUARY 11, 2021

While it’s hardly noteworthy that a retailer increased online sales during some of the worst months of COVID, M.Video-Eldorado Group , a 1,039-store electronics and appliance retailer serving more than 250 regions across Russia, did much more than simply funnel products through its suddenly active ecommerce channel.

Payment Services 241

Payment Services Location Fulfillment Customer Experience 241

Retail TouchPoints

FEBRUARY 11, 2021

In addition, mall operators are being asked to convert empty commercial space into mini-fulfillment centers for retail tenants. CSR accountability will be a point of competitive differentiation and a matter of law. Using augmented reality to facilitate virtual try-ons is proving to reduce return rates.

Retail Trends 228

Retail Trends Payment Services Supply Chain Management Fulfillment 228

Cisco Retail

APRIL 9, 2021

And no single vendor, not even Cisco with one of the broadest portfolios of software, hardware, and services in the industry, can provide everything from soup to nuts needed by a national grocery chain to digitally transform itself. But traditional brick-and-mortar grocers are unlikely to have all the expertise in house to go it alone.

Grocer 61

Grocer Payment Services Customer Experience Management 61