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Two regulators open investigations into Optus over data breach

Inside Retail

2 telecoms provider, after a breach of its systems resulted in the theft of personal data from up to 10 million accounts. The Office of the Australian Information Commissioner (OAIC) said it was investigating whether the Singapore Telecommunications Ltd-owned company took reasonable steps to protect customer data and comply with privacy laws.

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Consumer goods leaders expect metaverse to account for 5-20% of revenue by 2030, finds Kearney report

Retail Times

Leading global consultancy partnership Kearney has today released new data showing revenue predictions and sentiment from senior telecommunications and consumer goods lead around the metaverse. Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides!

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What the ‘Next Normal’ in Consumer Behavior Means for the Hourly Economy

Retail TouchPoints

Self-quarantine further added complications to the mix, as consumers and businesses alike were forced to change the way they bought and sold these items, respectively. While delivery delays were experienced at the beginning of self-quarantine, many changes in consumer behavior may prove transitory. Bureau of Labor Statistics.

Consumer 222
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Crypto Payments Adoption in FinTech: How Do Retailers Fit in?

Retail TouchPoints

To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy. The issue with this is that both retailers and customers have to have accounts set up in the same exchange platform.

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Mirvac finds a good fit with social fashion app Mys Tyler

Inside Retail

More than 83,000 women from over 100 countries have downloaded the app, with the US, Australia, and the UK accounting for 70 per cent of users. Neill’s background is telecommunications but she said the idea for Mys Tyler had been brewing since 2014, when she was living in New York. Solving the $1 trillion ‘fit’ problem.

Fashion 246
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New 2021 VAT Rules Will Simplify Filing, but Complicate Calculation

Retail TouchPoints

In 2021, businesses in the United States will face new VAT rules for selling to final consumers in Europe. The new rules broadly extend a 2015 VAT adjustment for certain sales of digital, telecommunications and broadcast services to include ecommerce goods. Thankfully, the EU decided to push the compliance deadline from Jan.

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How bonuses and incentives help customer retention 

365 Retail

However, it is crucial to convert occasional consumers into devoted clients who consistently purchase your product or service since this is as important, if not more significant, for the success of your organisation. Sustaining long-term consumers is crucial for virtually every kind of organisation. What is customer retention?