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2023: The Year of Customer Retention? Retail Tech Predictions

Retail Assist

Metaverse mania made headlines in 2022, most notably amongst the luxury fashion houses and big global brands looking to find new DTC opportunities and build loyalty amongst Gen Z and Alpha. Physical retail accounts for 75% of sales in the UK and new stores are opening all the time. But 2023 won’t be the year it becomes mainstream.

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Jason & Scot Show Episode 300 – Goodwill Finds CEO Matt Kaness

Retail Geek

Matt: [2:02] Yeah have you too I like to think about my career or having two careers to date the first one was, very foundational for what I’m doing now but very quantitative, process-oriented mechanical engineering patent law Manufacturing, Ops Consulting things that had nothing to do with retail or fashion or e-commerce and then I. [2:32]