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Curbing the $890 Billion Return Problem: Proactive Solutions for Retailers

Retail TouchPoints

According to the latest data from the National Retail Federation (NRF), merchandise returns are projected to reach an astounding $890 billion in 2024, accounting for approximately 16.9% With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers.

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Gen Alpha Is Coming: How to Prepare for the Next Generation of Payment Preferences

Retail TouchPoints

That includes maintaining reliable NFC terminals in-store, enabling QR code payments where appropriate and ensuring online checkouts are mobile-responsive and friction-free. A cumbersome checkout experience could quickly lead to cart abandonment, especially among younger customers who are used to instant app-based interactions.

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Gen Z will rewrite the rules of Australian retail

Inside Retail

Social commerce will dominate By 2029, social commerce driven by platforms like TikTok and Instagram will account for a substantial share of Gen Zs purchases. Invest in shoppable content and seamless checkout features within social media platforms.

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Social Media Shopping: Overcoming the Trust Gap

Retail TouchPoints

In this article, I’ll explore the reasons behind this trust gap — especially when it comes to security and payment confidence — and share some thoughts about what retailers, social platforms and regulators must do to close it. In addition, concerns about linking sensitive financial details to social apps can result in low adoption.

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Essential Ecommerce Statistics Every Business Should Know for Success

Small Biz Trends

Future Trends: Ecommerce is projected to account for 24% of all retail sales globally by 2025, indicating the importance of embracing technology, automation, and mobile optimization for sustained growth. From mobile shopping trends to the rise of social commerce, these insights can help you make informed decisions for your business.

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Jason & Scot Show Episode 328 E-Commerce news and AI Answer Engine Week

Retail Geek

Jason has been on the road, engaging with industry professionals and moderating discussions around pressing retail topics such as social commerce and consumer behavior, particularly the growing usage of answer engines amid an evolving shopping cycle involving giants like Amazon and Google.

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Omnichannel Fulfillment, BNPL and Social Commerce Contributed to Holiday 2021’s Digital Success

Retail TouchPoints

As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. BNPL and Social Commerce Were Holiday Standouts. Social commerce played a small but significant role in terms of mobile sales. Notably, the highest spending levels came at the beginning and end of the season.