Inside Retail

JANUARY 16, 2024

Cybersecurity company Kasada recently revealed that cybercriminals have compromised more than 15,000 customer accounts of Mexican fast food chain Guzman y Gomez, liquor retailer Dan Murphy’s, streaming service Binge, home shopping network TVSN and Event Cinemas since November.

Merchant Services 289

Merchant Services Payment Services Accounting Checkout 289

Retail TouchPoints

APRIL 5, 2022

Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. When we have partnerships with these merchants they’re trusted brands, so consumers can feel good about shopping with those brands.”.

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Merchant Services Payment Services Checkout Consumer 335

Inside Retail

APRIL 4, 2024

Currently, international revenue from Australian merchants amounts to roughly AD$18 billion, making up 29 per cent of transactions from the industry. Another factor that can trigger mass cart abandonments is a lack of payment options. We’re committed to supporting merchants as they navigate these complexities of global expansion.

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Merchant Services Payment Services Social Commerce Checkout 130

Cisco Retail

JULY 29, 2022

This is the third blog in a series on financial services where I investigate a few challenges of managing hybrid cloud operations in the payment application development arena. The evolution of electronic payment technology. million websites globally rely on PayPal for the checkout and payment process, generating 15.4

Payment Services 114

Payment Services Merchant Services Checkout Management 114

A1 Retail

AUGUST 26, 2021

To do so effectively, however, retailers need to optimise their payments ecosystems now to put in place the right framework for expansion in the future. Consumers also became more open to experimenting with new payment methods, with many consumers saying they tried out a BNPL service last year. Creating backend efficiencies.

Merchant Services 98

Merchant Services Payment Services Consumer Returns 98

365 Retail

DECEMBER 12, 2023

Taken together, these merchant signings represent thousands of new places that now accept American Express Card payments. More locations than ever before in the UK now accept American Express Card payments meaning our merchants are benefitting from welcoming our loyal and high-spending Cardmembers through their doors.”

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Merchant Services Payment Services Checkout Supermarket 65

Inside Retail

MARCH 21, 2022

Automate your shipping process. An employee who would spend most of their time processing shipping labels can now focus on customer service, marketing, or other business activities. ShipStation now offers discounted rates, so there’s more added value and convenience for the merchants. Take advantage of shipping discounts.

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Shipping Merchant Services Payment Services Accounting 246

Mass Relators

MARCH 28, 2024

The report, based on a commissioned survey conducted by Forrester Consulting, shows that merchants in the U.S. As digital services become more prevalent in North America and daily life becomes increasingly digitized, cybercriminals find more opportunities to exploit both consumers and businesses. and Canada Edition.

Merchant Services 52

Merchant Services Payment Services Accounting Customer Experience 52

Inside Retail

MARCH 25, 2024

Shopify – the commerce platform powering 25 per cent of online retail in Australia – is equally proficient at managing in-store retail transactions, making it the go-to supplier of solutions for retailers transacting across multiple channels. In this day and age, that is pretty much every Australian retailer.

Customer Experience 243

Customer Experience Merchant Services Checkout Payment Services 243

Small Biz Trends

AUGUST 23, 2022

Shopify is trying to bring small businesses together with Shopify Collabs, which aims to make it simple for creators to monetize while giving merchants a new sales and marketing channel. Shopify Collabs Wants to Connect Small Business Merchants and Creators. Using Shopify Collabs for Relationship Management.

Merchant Services 98

Merchant Services Payment Services Accounting Management 98

Retail TouchPoints

JUNE 15, 2022

At the moment a “ couple hundred U.S.-based based online sellers” are reportedly participating in the beta test of Buy Direct, but a source told Business Insider that Microsoft hopes the service will drive $25 million in gross merchandising value (GMV) by fiscal 2023, which ends June 30, 2023.

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Merchant Services Shopping Payment Services Advertising 285

Retail TouchPoints

JANUARY 3, 2023

Becoming proficient at navigating these obstacles is key to protecting retail profits. As consumers faced higher prices at the gas pump, grocery stores and other places, many cut back on their spending, increasing the competition among retailers. Inflation and the Incredible Shrinking Margin. Bad Bots are Siphoning Profits.

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Merchant Services Payment Services Accounting Checkout 276

Mass Relators

SEPTEMBER 2, 2021

Walgreens and InComm Payments have launched Scarlet, a bank account and debit card powered by Mastercard and issued by MetaBank, and available exclusively at Walgreens. Scarlet provides tools to help account holders build healthy financial habits, earn rewards, and save on future purchases. Cash back at the register.

Accounting 52

Accounting Merchant Services Payment Services Promotions 52

365 Retail

FEBRUARY 1, 2024

PoS systems are becoming essential for managing everyday commercial operations, from simple payment processing to inventory management and sales analytics in retail companies. Modern PoS systems often offer cloud-based or remote access features, allowing managers to monitor business operations from anywhere.

Merchant Services 52

Merchant Services Payment Services Inventory Management Management 52

Small Biz Trends

NOVEMBER 8, 2021

Amazon Pay is a fast and easy way to purchase products and services. Customers can buy things from your e-commerce online storefronts and/or website using the data stored in their Amazon account. They can shop with Amazon Pay at your store. Amazon Pay is a service customers can use. They need an Amazon Seller Account too.

Checkout 144

Checkout Merchant Services Payment Services Accounting 144

Inside Retail

SEPTEMBER 1, 2021

According to co-founder and chief product officer Joel Aaron, refunded cash can be in the customer’s account within as little as 30 seconds. It means consumers don’t have to wait for the seller to receive the returned product and approve the refund before they get their cash — a process that can take weeks or more. At the forefront”.

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Merchant Services Payment Services Returns Planning 130

Star Miconics

AUGUST 17, 2022

This was good for both merchants and consumers, but it ultimately led to a surge in chargebacks and friendly fraud. Merchants have the right to contest invalid chargebacks, but proving a claim is bogus requires evidence. Merchants have the right to contest invalid chargebacks, but proving a claim is bogus requires evidence.

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Merchant Services Returns Point of Sale Consumer 97

Inside Retail

NOVEMBER 16, 2021

But one retail and payments expert is questioning whether the big-four bank truly has merchants’ best interests at heart. A social-media style algorithm will serve users with content from merchants relevant to them, offering deals to an already highly-engaged user base. The merchant will pay,” Kelly warns.

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Merchant Services Payment Services Shopping Accounting 130

Retail TouchPoints

AUGUST 15, 2022

But for every retailer committed to providing a top-notch customer journey, there’s at least one bad actor out to capitalize on a customer’s misfortune. Many retailers look only at transaction fraud, and not the total impact of every digital consumer interaction. Entire Facebook groups are devoted to buying customer reviews.

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Merchant Services Payment Services Accounting Customer Experience 216

Retail TouchPoints

APRIL 29, 2022

The popularity of online shopping has created enormous opportunities to reach new customers, but this has come at a cost. On average, it costs $33, or 66%, of the price of a $50 item for retailers to process a return, up from 59% last year, Optoro estimates. . during the returns process. retailers, according to NRF.

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Returns Merchant Services Drop-Shipping Shipping 273

Small Biz Trends

DECEMBER 6, 2022

A point-of-sale system is one of the best tools for small businesses looking to accept payments. Point-of-sale systems enable business owners to be more agile with their payment processing and forego using the cash drawer. We’ll look at some of the top POS solutions currently available for this article.

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Point of Sale Payment Services Merchant Services Inventory Management 115

Clover - Retail

APRIL 18, 2024

Dropshipping is a type of supply chain management in which a retailer does NOT keep the product it sells in stock. Instead, when a customer orders the product, the retailer contacts their manufacturer or wholesale merchant–who keeps inventory of the product on-hand–and has the product shipped directly to the customer.

Merchant Services 52

Merchant Services Drop-Shipping Payment Services Wholesale 52

Retail TouchPoints

DECEMBER 19, 2022

All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or service is released. This scenario has become common in recent years, with individuals getting creative to be first in line to resell at an inflated price. Bots are available to rent.

Merchant Services 162

Merchant Services Payment Services Drop-Shipping Shipping 162

Wiser

OCTOBER 30, 2023

Understanding the dynamics of pricing in the eCommerce landscape is critical for any online merchant. Contrary to popular belief, merchants can secure the Buy Box without necessarily offering the lowest price. Therefore, securing the Buy Box at higher rates demands a comprehensive and nuanced strategy.

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Merchant Services ATS Fulfillment Accounting 147

Inside Retail

JULY 12, 2021

Along with the current boom online comes the deluge of opportunistic bad actors and as more consumers move into the digital realm, many merchants are struggling with the very real risk of cyberattacks. However, fraud prevention tools add unnecessary bulk or friction, which leads shoppers to abandon the service or business altogether.

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Merchant Services Accounting Consumer Customer Experience 147

Store Growers

APRIL 3, 2023

If you’re familiar with Google Shopping , you’ve probably heard about or even used Google Merchant Center (GMC), one of Google’s essential tools for uploading and customizing product data. With a free GMC account, you can keep your product listings on Google Merchant Center up-to-date, which you can use in your Google Ads campaigns.

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Merchant Services Accounting Management Marketing 36

Inside Retail

NOVEMBER 28, 2022

Following in the footsteps of Instagram, which launched its shop in 2020, TikTok has entered the competitive space with its new shop function, enabling merchants, brands and creators to showcase and sell products directly to over 1 billion users through in-feed videos, LIVEs, and the ‘product showcase’ tab. Higher customer expectations .

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Social Commerce Merchant Services Payment Services Fulfillment 130

Small Biz Trends

OCTOBER 24, 2022

A chargeback happens when a payment is reversed by the customer’s bank. It’s called chargeback fraud when bad actors cheat this process. Instead of contacting a merchant for a refund, they go right to their financial institution. Merchant Errors. This one happens with a merchant account.

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Merchant Services Payment Services Accounting Shipping 75

Retail TouchPoints

JANUARY 3, 2022

billion, accounting for a record 18.9% It’s a lose-lose scenario: Customers are left completely frustrated by the process and brands put their reputations on the line every time a customer leaves their website because of a poor user experience. of all holiday retail revenue and representing an 11.3%

Merchant Services 259

Merchant Services Shopping Customer Experience Accounting 259

365 Retail

FEBRUARY 12, 2024

Dulux Decorator Centre , a leading decorating merchant with a presence in over 230 locations throughout the UK and online, has announced a strategic partnership with the last-mile, on-demand delivery network Gophr. Guy Butterworth, Managing Director of Dulux Decorator Centre, added: “For us, customer satisfaction is key.

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Merchant Services Accessories Accounting Location 52

Hyken

FEBRUARY 14, 2022

Each week I read many customer service and customer experience articles from various resources. One of the most important parts of this process is making sure that you’re asking customers the right questions. But that doesn’t mean merchants can’t turn a negative into a positive. Here are my top five picks from last week.

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Merchant Services Customer Experience Returns Accounting 103

Store Growers

JUNE 3, 2022

Advertisers use Google Merchant Center to connect their product feed to Google Ads. But Google Merchant Center offers a ton of other features on top of that. These extra features are called Google Merchant Center programs. What are Google Merchant Center Programs? Where to Find Google Merchant Center Programs.

Merchant Services 36

Merchant Services Promotions Accounting Shipping 36

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. Retailers are overly focused on quelling fraud at the expense of building customer relationships — which is their most foundational need for survival, growth and long-term success.

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Merchant Services Returns Shipping Payment Services 232

Retail TouchPoints

OCTOBER 29, 2020

While many stores have been closed and people are stuck at home, shoppers have turned to their devices to get the products they wanted, and that is expected to continue during the holidays. The common denominator at the core of this fraud is stolen information found and sold on underground marketplaces.

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Merchant Services Accounting Shipping Returns 151

Retail TouchPoints

JANUARY 20, 2022

But through this disruption, retailers began to see that their procurement process is in many ways the linchpin for maximizing revenue and reducing spend as the economy recovers post-pandemic. But supply chain disruptions resulting from the pandemic forced many store managers to go rogue and do whatever was needed to stay in business.

Merchant Services 214

Merchant Services Clienteling Shipping Inventory Management 214

Store Growers

NOVEMBER 30, 2022

And that journey starts with connecting your Shopify store to Google Merchant Center. What is Google Merchant Center? Google Merchant Center is a free tool by Google that lets you manage the connection to your ecommerce platform to connect all of your products data to Google’s systems. Manually uploading a product feed.

Merchant Services 36

Merchant Services Accounting Shopping Management 36

Retail TouchPoints

DECEMBER 17, 2021

Klarna has launched a new browser extension that enables consumers shopping on desktop computers to access its buy now, pay later service at any online store, even if the retailer is not a Klarna partner. . Despite the recent growth in mobile shopping, desktop still accounts for 32% of all ecommerce traffic, according to SaleCycle.

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Merchant Services Checkout Payment Services Consumer 211