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6 Keys to Empowering Store Associates During the Holiday Season

Retail TouchPoints

While the NRF has yet to release its total sales projections for the season, its early consumer research reveals that consumers plan to spend an average of $875 this holiday season, in line with the five-year average — and most of that money will be spent online. Put managers front and center. Provide flexible scheduling.

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How Retailers Can Build ‘Forgivability’ to Survive a Cyberattack

Retail TouchPoints

Although retailers can and should take all possible preventative measures, there is always an inherent risk to customers’ accounts. That is why establishing trust and building “forgivability” with consumers can protect a retailer’s brand long term — and its bottom line — should something go wrong.

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Forget productivity. How resilient is your team?

Inside Retail

Supply chains have focused too much on efficiency and optimisation, and haven’t been able to flex to changes in consumer behaviour, causing widespread delays. In essential sectors such as childcare, recent skills shortages make balancing compliance with the needs of employees increasingly difficult. Plan for every situation.

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5 ways that Cisco is doing its part to #BeCyberSmart

Cisco Retail

The theme encourages individuals and organizations to own their role in protecting their part of cyberspace, stressing personal accountability, and the importance of taking proactive steps to enhance cybersecurity. This year’s theme is “Do Your Part. BeCyberSmart.” Here are 5 ways that Cisco is doing its part to #BeCyberSmart: 1.

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8 Sales Optimization Strategies to Help Boost Revenue

Wiser

This means that efficiency will increase, hopefully leading to smoother consumer experiences and more deals won. Automation allows your sales team more leeway to focus on their individual talents, leading to higher employee engagement, better consumer relationships, and eventually more overall sales. 3: Know Your Flaws.

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Marketing expert Bobby Jones on why “good is the new cool”

Inside Retail

Now, he is an author and consultant at Conspiracy of Love, where he helps Fortune 500 leaders use purpose to motivate employees, delight customers and drive business success. Some of it is also manifested in this great resignation, in terms of employees saying, “Is this a place that I want to work and show up?”

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UK retailers turn to digital workplace technology to address changing industry landscape

365 Retail

UK retailers, facing a perfect storm of challenges including labour shortages, intense hiring competition and heavier employee workloads, are prioritising investment in digital workplace tools to support their frontline employees and enhance the customer experience. And the evidence to support this adoption is overwhelming.