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StockX COO on the importance of fast shipping to improve CX, drive growth

Inside Retail

Last week, the Detroit-based company launched Xpress Ship, a new feature that shortens the shipping time for verified items to three business days. Under the Xpress Ship program, products are sent to an authentication centre, where they go through a multi-step verification process. Hence, the name: StockX.

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Reebok Pacific GM talks new Chadstone store and growth plans down under

Inside Retail

Our Chadstone store is perfectly located – positioned amongst some of the leading brands in the market – and enabling us to highlight the story and history behind Reebok. There will also be more locations to come across other states. Then, as part of our longer-term plan, we will look to expand to other locations.

Planning 246
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LSKD appoints first chief retail officer as part of its “audacious” growth plan

Inside Retail

Customer experience LSKD has ‘audacious’ growth plans for the next few years and Shaughnessy is expected to play a key role in helping the brand create a unique in-store experience and ensuring the right products are stocked in each store. LSKD was recently named ‘Business of the Year’ in the 2024 Telstra Best of Business Awards.

Planning 264
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Mosaic plans 40 new mega stores after network cull spurs profit turnaround

Inside Retail

The plans were revealed along with the group’s annual result which saw a $33.5 million items shipped. The new ones in planning will be located largely in regional areas. The new ones in planning will be located largely in regional areas. million turnaround from a loss of $16.4

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Kohl’s Expands Marketplace to New Categories Following Successful Pilot

Retail TouchPoints

The user experience is seamless within Kohls.com, with marketplace products identified by a badge on the product listing, and items are shipped directly from Kohl’s Marketplace Certified Partners. Kohl’s Marketplace items also are eligible for in-store returns at any Kohl’s location.

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Neiman Marcus Group Takes Stake in Reseller Fashionphile, Adds Sustainability Partnerships

Retail TouchPoints

In 2019, NMG joined forces with handbag and accessories reseller Fashionphile to roll out an integrated circularity program that included the debut of six Fashionphile locations inside Neiman Marcus stores. NMG also has teamed up with Give Back Box to let Neiman Marcus customers donate items they no longer use to someone in need.

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Witchery works its magic: Inside its growth plans for 2022

Inside Retail

In 2022, we’re hoping to put all the shipping delay and delivery issues from last year in the past and we’re focusing on our online delivery timeframes being quicker than ever. We know Witchery has been working on formalising its Reconciliation Action Plan in 2021.

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