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Sainsbury’s lets shoppers skip tills with new SmartShop trial

Retail Gazette

While app users have been able to pay via their smartphones since 2022, the move caters to shoppers who prefer physical handsetsoften to save phone batteryaccording to the supermarket ‘s future stores director Darren Sinclair. As with existing SmartShop use, staff will continue to carry out random basket checks to manage shrinkage.

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New merchandise offering boosts The Reject Shop’s top line

Inside Retail

The company ended the half with a national store network of 383, up from 376 at the end of December 2022. Like many Australian retailers, The Reject Shop is facing some near-term margin pressure from higher shrinkage and rising costs. EBIT for the half was $19.4 million, down 16.1 per cent year on year.

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Don’t Blame Shrinkage: Why Poor Digital Strategy Might Be Responsible for Retail Uncertainty

365 Retail

Don’t Blame Shrinkage: Why Poor Digital Strategy Might Be Responsible for Retail Uncertainty While retail is a cyclical industry, it’s important to be honest about transformations, negative and positive, in the industry. Certainly, these elements make an impact. Statistical results bear out the success of this advanced technology.

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Organized Retail Crime is on the Rise, but AI Can Stop This Troublesome Trend

Retail TouchPoints

According to the 2022 Organized Retail Crime Survey from the National Retail Federation, in partnership with Appriss Retail and the Loss Prevention Research Council, for every $1 billion in revenue that a U.S. increase in ORC incidents between 2021 and 2022. Is Organized Retail Crime Getting Worse?

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3 Customer Experience Predictions for 2022

Frank Mayer

As the new year dawns, 2022 CX strategies across industries will continue to center on convenience and consumer satisfaction by nurturing omnichannel plans and implementing the latest technology. What does this mean for 2022? It’s clear we’re starting 2022 with a labor shortage. Addressing Labor Shortages with Technology.

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Video is Not Just for Security Cams Anymore

Retail TouchPoints

Pile all this on top of a sluggish economy and expectations for holiday spending in 2022 range from modest to bleak. AI-powered solutions with object and people detection can help retailers reduce shrinkage and improve safe shopping conditions. The expected bounce-back has, at best, developed slowly. The Smart in Smart Video.

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Focus: UPS and FedEx Customers Regain Upper Hand in Delivery Price Battle

Retail Wire

retailers and other delivery customers are gaining the upper hand in negotiations with UPS and FedEx, securing discounts, a reversal from 2021 and the first half of 2022. Demand shrinkage has led both companies to fight for business, resulting in opportunities for customers to reduce shipping costs. After more than four years, U.S.