2022 Location Returns Social Commerce 
Retail TouchPoints
APRIL 25, 2022
It might seem counterintuitive for retailers to focus on returns when they are so focused on trying to convince customers to buy products in the first place (and rightly so). However, return policies actually have a major influence on whether shoppers go through with a transaction — particularly for increasingly popular online purchases.
Retail TouchPoints
OCTOBER 6, 2022
The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.
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365 Retail
DECEMBER 21, 2021
Now, as we move into a post-pandemic environment, what will 2022 bring for retailers? What does 2022 hold for the retail industry? In 2022, the focus for retailers will be reaching?this?omnichannel Many assume the popularity of online shopping and decline of the high-street will continue during 2022. decision making.?In
Retail TouchPoints
JANUARY 12, 2023
Everyone in the retail industry knows January means two things: lots of holiday returns and the venerable NRF Big Show , running Jan. Reda quoted a 2022 KPMG consumer study revealing that while 58% know about the metaverse, only 8% have actually visited/participated ( 43% said they were likely to participate during the next 12 months ).
Retail TouchPoints
AUGUST 9, 2022
For example, social commerce is a “big thing” in China, Ahluwalia noted. Consider the Entire Experience — Returns Included. While brands undoubtedly saw a rise in sales, they also saw a rise in returns. People don’t want to deal with the headache [of returns], so they just keep it and it’s collecting dust in their closet.
Retail TouchPoints
JANUARY 11, 2023
Brands once had the challenge of getting customers to walk through their large store doors, supplying products they wanted to purchase and hoping they would return, but everything was limited to that in-store traffic. Some may argue there are too many options.
Inside Retail
NOVEMBER 8, 2023
The return of independent bookstores As of 2023, the American Book Association (ABA) has announced a total 2,185 bookstore businesses, 2,599 locations, and over 300 more members than it had in 2019, reaching its highest membership levels in over 20 years. What’s driving this resurgence? per cent.
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