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#RSP22: Everything You Need to Know About Holiday 2022

Retail TouchPoints

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

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3 Predictions for the Future of Omnichannel 

Retail TouchPoints

In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey. Prediction 2: Diversification of fulfillment services will be key to omnichannel success. The store has become a central hub for omnichannel fulfillment.

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What does 2022 hold for the retail industry? Hear from the experts…

365 Retail

Now, as we move into a post-pandemic environment, what will 2022 bring for retailers? What does 2022 hold for the retail industry? Retailers are grappling to evaluate with the right network across a blend of large warehouses, smaller localised fulfilment centres and deliveries from stores. decision making.?In consumer survey?we

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How to Turn One-Time Holiday Buyers into Brand Loyalists

Retail TouchPoints

Livestream platform Bambuser says livestream shopping viewership grew by ~38% every quarter in 2022 in North America and Western Europe, so there is huge opportunity for growth. That said, brands can’t just have a TikTok Shop or one live shopping event and then move on — they need to invest in active follow-up after the purchase.

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How 85-Year-Old Economy Candy Taps into Social Trends but Stays True to its Roots

Retail TouchPoints

In the ’30s and ’40s there were so many candy stores on the Lower East Side — there were at least seven within a block of where we’re located, but they’re all gone now,” said Skye Cohen in an interview with Retail TouchPoints. “I The front window displays grab buckets of candies new and old. “In

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Going Global and Acting Local in the Ecommerce Era 

Retail TouchPoints

You want to also offer consumers something that hasn’t been fulfilled by their current options.” For example, social commerce is a “big thing” in China, Ahluwalia noted. The company has several locations where consumers can drop off unwanted goods. It has a real impact on the customer’s perception of your brand.”

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Wayfair Participates in Autonomous Trucking Pilot Along Dallas-Houston Corridor

Retail TouchPoints

Indeed, the retailer has shown a strong commitment to technological innovation, although much of it has been focused on customer-facing functionality both in its stores and online, including: Announcing plans to add three additional engineering sites, with plans to hire 1,000 technologists , in April 2021; Debuting immersive video commerce experiences (..)