Remove 2022 Remove Customer Experience Remove Location Remove Shrinkage
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Smaller Spaces, Bigger Tech and Optimized CX

Retail TouchPoints

Other retailers and QSRs are now seeing the value in controlling traffic flow and general store congestion by locating checkouts at more than one entrance, or expanding the area to reduce employee count and handle more transactions faster. To curb shrinkage, self-pay via an app is used to let shoppers and guests purchase items themselves.

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Zebra Technologies releases 16th Annual Global Shopper Study

Mass Relators

According to the National Retail Federation (NRF), retailers lost $112 billion due to shrink in 2022, up from nearly $94 billion in 2021. Eight in 10 favor a blend of online and in-store shopping, and 75% choose to shop with online retailers that have a brick-and-mortar location.

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Don’t Blame Shrinkage: Why Poor Digital Strategy Might Be Responsible for Retail Uncertainty

365 Retail

Don’t Blame Shrinkage: Why Poor Digital Strategy Might Be Responsible for Retail Uncertainty While retail is a cyclical industry, it’s important to be honest about transformations, negative and positive, in the industry. Certainly, these elements make an impact. How, then, do retailers create a more “activist” frontline?

Shrinkage 113
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Video is Not Just for Security Cams Anymore

Retail TouchPoints

Pile all this on top of a sluggish economy and expectations for holiday spending in 2022 range from modest to bleak. AI-powered solutions with object and people detection can help retailers reduce shrinkage and improve safe shopping conditions. AI-driven video can help read heat maps to determine customer movement throughout a store.

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Inventory management for efficiency and experience

I Vend

At the same time, we’re seeing increasing stock outs, with 80% * of shoppers saying they saw a decline in stock levels in 2022. iVend Retail Inventory Management Inventory management drives store efficiency and customer experience. Mis-recorded, mis-counted or misplaced inventory accounts for just over 25% ++ of shrinkage.