Retail TouchPoints

JUNE 15, 2022

Appointments for high-end fashion brand shopping have been a long-time standard, but they’ve begun to trickle down to fast fashion brands like H&M and Zara too. Customers book an appointment online and then shop in-store, creating a more curated feel while making life easier for associates to manage. Self-Checkout/Roaming Checkout.

Payment Services 244

Payment Services Checkout Shrinkage Fast Fashion 244

Frank Mayer

JANUARY 14, 2022

As the new year dawns, 2022 CX strategies across industries will continue to center on convenience and consumer satisfaction by nurturing omnichannel plans and implementing the latest technology. The Hybrid Shopping Experience. In short, now they can toggle between shopping methods depending on what’s convenient at the moment.”.

Customer Experience 79

Customer Experience Kiosk Checkout Shrinkage 79

Mass Relators

OCTOBER 25, 2023

According to the National Retail Federation (NRF), retailers lost $112 billion due to shrink in 2022, up from nearly $94 billion in 2021. While omnichannel shopping causes challenges for retailers, most shoppers prefer options. As omnichannel shopping continues to grow, the volume of returns increases along with it.

Checkout 52

Checkout Payment Services Shrinkage Returns 52

Independent Retailer

JULY 29, 2022

The versatile solution increases inventory traceability to the item-level, and as a result, facilitates smart mirrors in fitting rooms, checkout-less shopping, social media integration, and indoor mapping through smartphones. The adoption of RFID technology also allows retailers to reduce the friction at checkout points.

Customer Experience 77

Customer Experience Shrinkage Checkout Inventory Management 77

Nvidia

JANUARY 13, 2022

One way to address the problem is by creating autonomous shopping experiences. AiFi, AWM and Trigo’s autonomous shopping platforms, each shown at NRF, provide a seamless store checkout process. The NVIDIA AI Enterprise platform is helping retailers weather challenges expected to continue well beyond 2022. million, or 6.2

Shrinkage 115

Shrinkage Checkout Inventory Management Point of Sale 115