Retail Gazette

JULY 21, 2025

Clothing brand Topshop has confirmed three European stockists as it gears up for a return to the high street this summer. ” Topshop was acquired by Asos in 2021 following the collapse of Arcadia, with the online retailer later selling a 75% stake in the brand to Heartland in 2024 for £135m to form a new joint venture.

Returns

Retail TouchPoints

APRIL 28, 2025

Etsy continues to make refinements to its business model as it seeks a return to growth amid increasing competition. The companys latest moves include selling off Reverb , a resale marketplace for musical instruments that it acquired in 2019 , and a host of updates to its seller experience. The sale is expected to close within a few months.

Payment Services

Retail TouchPoints

JULY 23, 2025

In fact, Gen Xers (aged 45 to 60 ) have been in their peak spending years since 2021, and will continue as the world’s highest-spending cohort until 2033. Brands and retailers that invest in them today will see measurable growth and long-term return on investment.” and roughly twice the size of China’s total spending.

Consumer

Inside Retail

AUGUST 10, 2025

Wells previously held the role of group CFO for 10 years, was appointed to the board in 2021 and was appointed group COO last October. Goddard stated that Wells’ appointment demonstrated the strength of the company’s succession planning and the quality of its management team.

Returns

Retail TouchPoints

JULY 30, 2025

Ándale Market in Chicago, which has been a Faire Insider since 2021. It’s also made it easier to take chances on new brands, which is huge for us ,” added Sakai, who has been a Faire Insider since 2021, in comments shared with Retail TouchPoints.

Shipping

Retail Gazette

JULY 16, 2025

Topshop and Topman are set to return to the runway this summer, with a London fashion show planned for August to mark the relaunch of the brands’ online platforms and preview the Autumn/Winter 2025 collections.

Fashion

Inside Retail

JULY 29, 2025

This strategic repositioning allows us to optimise our footprint in the North American market while remaining true to our brand DNA,” Johanna Lellouche, the deputy managing director of Kitsuné Group, told The Business of Fashion. By 2016, the two partners had split up, and both locations were shut down.

Wholesale

Inside Retail

JULY 8, 2025

He cited a pattern of leadership and governance failures from declining marketplace performance and a poorly managed CEO transition to prolonged executive vacancies and limited commercial expertise on the board. July 2010 – August 2018: Hosking led Redbubble as CEO and managing director through its 2016 ASX listing and early global expansion.

Returns

VMS

AUGUST 10, 2025

Amazon returns to the list for the first time since 2021, coming in at No. This year’s Hot 25 list is composed of a mix of new and returning retailers that have grown by adapting to the needs of their customers and enhancing the overall shopping experience,” said Kantar SVP of Global Retail and Technology David Marcotte.

Returns

Inside Retail

JULY 2, 2025

SurfStitch, Ginger & Smart, EziBuy and Pumpkin Patch were all purchased by Alceon, and, except EziBuy, later managed by Alquemie, and they have all been quietly closed or sold over the past two years. However, Mosaic is far from the only corporate casualty in this story.

Fashion

Retail Gazette

JANUARY 28, 2025

This represents the lowest rate of uplift since November 2021. Related Story Supermarket chiefs call for 2027 deposit return scheme start date to be scrapped 16/01/2025 x 10:58 AM Dickinson said: Price cuts and deflation may not last much longer as retailers will soon feel the full impact of 7bn of new costs announced at the last Budget.

Shopping

Retail Dive

JUNE 27, 2025

The retailer touted employee perks such as competitive salaries, flexible scheduling, a pay incentive program and season retention bonuses for returning store managers. Claire’s didn’t immediately return Retail Dive’s request for comment. All associates will also receive a 30% discount on purchases.

Home Furnishings

Inside Retail

FEBRUARY 2, 2025

“We see companies currently front-loading their imports into the US,” said Patrick Lepperhoff, managing director at supply chain consultancy Inverto in Cologne. Even before he returned to office this month, uncertainty motivated businesses to rush shipments.

Drop-Shipping

Retail Gazette

AUGUST 4, 2025

Topshop is set to return to bricks-and-mortar retail this autumn, and while the brand has already secured a wholesale partner behind the scenes, the fashion industry is still guessing who it might be. This combination of scale, style, and shopper engagement makes Selfridges an especially attractive partner for Topshop’s return.

Wholesale

Retail Focus

JUNE 9, 2025

During this time, she has driven a substantial turnaround, transforming and strengthening Hammerson into the largest UK-listed, pure-play owner and manager of prime retail and leisure anchored city destinations. The Company is now well positioned to continue to deliver growth and value creation.” Net debt to EBITDA improved from 14.1x

Returns

Inside Retail

FEBRUARY 17, 2025

In late 2023, Salesforce reported that 59 per cent of consumers had shopped on social media, a massive jump from 15 per cent in 2021. 70 per cent of C&R leaders see AI transforming their business through customer analysis and personalisation,demand forecasting, supply-chain management, and marketing content generation.

Payment Services

Inside Retail

APRIL 27, 2025

In 2024, their novelty Halloween variant, Gummy Clusters, sold US$800 million the product hitting the jackpot in 2021 when Kylie Jenner posted about it on Instagram: obsessed! The most successful brands in history Apple, Nike and Coca-Cola et al all manage to balance innovation with brand consistency and product excellence.

Advertising

Small Biz Trends

AUGUST 1, 2025

Incorporating financial projections and resource allocation into the template allows you to effectively plan for funding needs as you evaluate potential returns on investment for growth initiatives. Overlooking financial projections, like a financial plan outline month by month sample, jeopardizes your cash flow management.

Planning

Inside Retail

JUNE 10, 2025

His sponsorship marks a rare example of a driver returning to the sport as a commercial partner. In 2021, teams drew sponsorship of $931 million in total, with Formula 1 commanding a further $342 million. He also won the iconic 24 Hours of Le Mans sports car race in 1985. billion this year and F1 $798 million – $2.9 billion in total.

Payment Services

Small Biz Trends

JULY 9, 2025

Key Takeaways Amended returns are essential for correcting errors on your original tax filings, helping to maintain compliance and avoid penalties. Use Form 1040-X to amend your tax return, and ensure that all original forms and supporting documents are attached to the submission. What Is an Amended Return?

Payment Services

Small Biz Trends

JUNE 10, 2025

This consistent financial relief supports better cash flow management. Employee Retention Credit : Available for businesses facing revenue declines or temporary closures due to COVID-19, this credit can reach up to $28,000 per employee for 2021. Ensure you understand the requirements to properly claim these credits on your tax return.

Returns

Retail TouchPoints

JANUARY 28, 2022

retail sales in 2021, or $761 billion in merchandise, will be returned this year, according to a report from the National Retail Federation and Appriss Retail. Total retail sales reached $4.583 trillion in 2021. The total rate of returns is up from the 10.6% The total rate of returns is up from the 10.6%

Returns

Retail TouchPoints

APRIL 30, 2021

Amazon topped both its own and experts’ Q1 2021 expectations, with 44% year-over-year sales growth and $108.5 The retailer expects its momentum to carry over into Q2 2021, with sales hitting anywhere from $110 billion to $116 billion. Prime Day Returns to July, but Amazon Still Welcomes Experimentation. billion in total sales.

Returns

Retail TouchPoints

JANUARY 8, 2021

million returns during the week of Jan. 4, 2021, a 23% rise from the highest volume return period in the 2019 peak-season cycle, according to Freight Waves. UPS expects return volumes to be distributed evenly throughout the week rather than concentrated on one or two days. UPS expects to handle 8.75 An estimated 1.75

Returns

Retail TouchPoints

MARCH 24, 2022

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. Meanwhile, more than three in four (78%) consumers say they’ve had an inconvenient online returns experience recently, per Pitney Bowes latest BOXpoll survey. consumers love the USPS.

Returns

Retail TouchPoints

NOVEMBER 8, 2022

In 2021, returns cost retailers a whopping $761 billion , or almost 17% of total U.S. This year the powerful combination of the special sale dates in Q4 (like Target, Amazon and Walmart holding October Black Friday events) and an increase in ecommerce holiday shopping means that this upward trend for returns will continue.

Returns

Retail TouchPoints

JANUARY 10, 2023

DoorDash has introduced Package Pickup, allowing consumers across the country to have the service deliver up to five return items per trip to UPS, FedEx or the USPS. Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app. “We trillion sold by U.S.

Returns

Retail TouchPoints

AUGUST 30, 2021

Retail rode strong into Q2 2021 as shoppers returned to stores even as digital sales remained elevated. in Q2 2021 while its digital comparable sales grew 10% , building on the 195% growth achieved in 2020. Foot Locker managed solid 6.9% Target’s Store-Based Fulfillment Model Drives Convenience.

Consumer

Retail TouchPoints

NOVEMBER 23, 2022

has expanded its partnership with Next plc as part of its return of the Banana Republic brand to the UK and Ireland. The partnership includes Next’s management of a Banana Republic-branded ecommerce shop and a presence within Next’s brick-and-mortar stores, according to WWD , and the joint venture will include the Athleta brand by 2023.

Returns

Retail TouchPoints

JANUARY 7, 2022

It’s been another year of record-breaking ecommerce sales combined with unprecedented snarls across shipping and inventory ecosystems, so it should come as no surprise that return rates for 2021 are expected to have gone through the roof. Getting at the Root of Apparel and Footwear Returns.

Returns

Retail TouchPoints

MARCH 28, 2022

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Through this partnership, Ulta and Happy Returns will increase the total number of Return Bar locations to more than 5,000 by the end of 2022.

Merchant Services

Retail TouchPoints

MAY 13, 2021

PayPal has acquired ecommerce returns solution Happy Returns as it continues to expand beyond payments, with the aim of becoming a “digital commerce enablement engine.” The Happy Returns purchase follows PayPal’s acquisition of coupon plug-in Honey in January 2021. PayPal has been an investor in Happy Returns since 2019.

Merchant Services

Retail TouchPoints

APRIL 26, 2023

Retail managers now face employee management and safety challenges that require additional tools and oversight. Retail managers must address these incidents’ effects on employee morale and retention. There are many options that retail managers can pursue to mitigate the additional stresses faced by their workforce.

Management

Inside Retail

MAY 29, 2022

Zara’s decision to start charging for online returns this month has raised complex questions about why people send back such a high proportion of items they buy online, and what can be done about it. As of 4 May, the Spanish fashion brand has started charging customers around the world for returns sent back through the mail.

Returns

Inside Retail

MAY 2, 2023

This was partly measured by 2021 research from Shopper , with 62 percent of customers making an effort to support local businesses, and one in three Australians feeling closer to their local community during this period. She added that we’d perhaps never see the number of workers in the CBD return to pre-pandemic levels.

Returns

Retail TouchPoints

JULY 19, 2023

big-box baby chain, BuyBuy Baby , shutters its doors , a familiar name has returned to the retail landscape — Babies ‘R’ Us has opened its first store in the U.S. The rebirth of Babies ‘R’ Us marks not just the brand’s timely return but also a significant reimagining of what baby retail should look like (hint, the big box is no longer).

Returns

Retail TouchPoints

FEBRUARY 11, 2021

Now the store is viewed as a flexible asset, capable of fulfilling a variety of needs: Distribution center supplying inventory to other locations Ecommerce fulfillment Amazon return hub Curbside pickup Private bubble/pod shopping location Retooled for more buying, less shopping Emphasis on health and safety, contactless shopping.

Retail Trends