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4 Ways Ecommerce Returns Will Change in 2022

Retail TouchPoints

Consumers are Split Between Home Pickup and Carrier Drop-off. As a result, drop-off (at a carrier or retail location) became the preferred returns method for 67% of consumers, according to our BOXpoll surveys. Where consumers live has a lot to do with which returns process they prefer. consumers love the USPS.

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Consumers Turn to BNPL, BOPIS to Cope with Rising Prices and Supply Chain Uncertainty

Retail TouchPoints

31, 2021. “We’re toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. Even outside of the holiday season, uptake in buy now, pay later (BNPL) services is exploding in the U.S.,

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3 Unexpected Benefits of Fast Fulfillment

Rangeme

What Fast Fulfillment Means to Consumers. Most retailers’ supply chains were not prepared for the abrupt switch in transportation and fulfillment needs or the sudden spike in consumer demand. . 3 Unexpected Benefits of Fast Fulfillment. According to consumers, promising fast shipping sells. More Sales.

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Jason & Scot Show Episode 251 Annual Predictions 2021

Retail Geek

Episode 251 is our annual predictions episode for 2021 and a recap of our 2020 predictions. Installment Payments heat up – At least one company is acquired (Affirm, Afterpay, Klarna, QuadPay, Sizzle) Yes (IPO’s). 2021 Predictions. Amazon Shopify Competitor (shipping solution). 2020 Predictions Recap.

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Turn Tricky Market Conditions into Revenue-Increasing Opportunities

Retail TouchPoints

Supply chain issues, inflation and other economic headwinds that resulted from the COVID-19 pandemic and the Russian invasion of Ukraine are still present for merchants. Have a simple checkout process. Simple and easy checkout processes are needed to seal the deal. Make customer service a priority. Be mobile-friendly.

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Jason & Scot Show Episode 249 – Holiday Shipping Data From ShipBob

Retail Geek

ShipBob is a third party logistics provider that offers e-commerce fulfillment for thousands of brands. They are able to see the carrier shipping performance for all those clients and provide aggregate data that gives us insight into holiday shipping performance, also known as #shipageddon.

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Jason & Scot Show Episode 284 Annual Predictions 2022

Retail Geek

Episode 284 is our annual predictions episode for 2021 and a recap of our 2021 predictions. 2021 Predictions Recap. Bonus – More store closures in 2021 than 2020. commerce penetration says at 16% or better in 2021. commerce penetration says at 16% or better in 2021. Jason Total Score: 3 of 5.