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Exclusive Q&A: Venmo GM on the Company’s ‘Natural Extensions’ into Business Payments

Retail TouchPoints

For shoppers, paying for the items they want is a necessary evil at best and a complicated chore at worst (especially online). That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. And with 50% of global spending in the U.S.

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Amazon Deepens Payments Presence With Express Payout, Cashierless Partnership With Panera

Retail TouchPoints

Amazon has expanded its reach in the payments arena with the the launch of Express Payout for Amazon Pay merchants and the reported expansion of its cashierless checkout to 200 stores. The growth of Amazon’s cashierless technology reflects its rising payments capabilities.

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What you can do to tackle rising merchant fraud

Inside Retail

This is particularly true for card-not-present fraud, which accounts for the vast majority of issues, and increased by 12 per cent in the year to 30 June 2021. . One crucial area is merchant fraud, and any business taking card payments is vulnerable. Managing fraud after the sale. Remain on alert.

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Shopify Adds New Tools for Twitter, Google and iOS to Enhance Retailers’ Reach

Retail TouchPoints

Shopify has launched a number of new integrations aimed at helping retailers meet shoppers wherever they are — across social media, stores and in-person events. The Twitter Shopping ecosystem was created to enable Shopify merchants to utilize Twitter to drive conversions. billion Tweets mentioning business globally in 2021 alone.

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Stopping Ecommerce Fraud: How Technology can Help

Retail TouchPoints

According to one report , the total cost of ecommerce fraud to merchants will exceed $48 billion globally in 2023, from just over $41 billion in 2022. Digital payments misuse accounted for 21% of the total number of fraudulent transactions. Why is this happening?

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JD.com Enters Partnership to Help U.S. Retailers Sell to Chinese Customers

Retail TouchPoints

The solution is designed to help solve cross-border commerce challenges across product sourcing, selling and logistics for merchants in both the U.S. The platform also aims to help retailers begin selling across borders within three to four weeks , with tools such as expedited onboarding, end-to-end fulfillment from JD’s U.S.

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You Just Experienced your First Chargeback. Now What?

Retail TouchPoints

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. million applications to start new businesses through September 2021. These can all be categorized as customer service-type chargebacks. As more transactions happen digitally (i.e.