Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. With marketing and advertising costs, discounts, promotions, free shipping, fast deliveries and high returns, leaving money on the digital commerce table isn’t an option.

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Merchant Services Returns Shipping Payment Services 253

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. However, by understanding how fraudsters target different age groups, merchants can tailor their fraud prevention programs to fit the risk profiles for their customer demographics.

Merchant Services 270

Merchant Services Accounting Payment Services Returns 270

Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Meanwhile, for merchants that had already built their businesses online before the pandemic, a larger addressable market buoyed most, but created scalability challenges for all (including Amazon). on average.

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Consumer Drop-Shipping Shipping Returns 312

Retail TouchPoints

OCTOBER 21, 2021

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It The result is a much lower barrier of entry for merchants looking to capitalize on Google’s massive reach.

Merchant Services 296

Merchant Services Advertising Shopping Drop-Shipping 296

Retail TouchPoints

SEPTEMBER 8, 2021

According to a 2020 survey, over half of U.S. A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. When a brand’s products are warehoused closer to the consumer, they save on shipping and logistics costs.

Merchant Services 221

Merchant Services Payment Services Fulfillment Shipping 221

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

Merchant Services 245

Merchant Services Payment Services Fashion Customer Experience 245

365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

Merchant Services 52

Merchant Services Payment Services Fashion Checkout 52

Inside Retail

JULY 20, 2021

He was speaking to Reuters from the Pacific Ocean as his ship now heads to Australia. They are among about 100,000 seafarers stranded at sea beyond their regular stints of typically 3-9 months, according to the International Chamber of Shipping (ICS), many without even a day’s break on land. People are desperate. seafaring convention.

Merchant Services 130

Merchant Services Shipping Management Supermarket 130

Independent Retailer

OCTOBER 14, 2021

Returns have always been a sore spot for retailers, especially right after the holiday season. According to Atlas VPN, more than $1 trillion was lost in the world due to cybercrimes in 2020, and Jane Lee, Trust and Safety Architect at Sift , expects that number will increase by the end of this year. How Can Retailers Combat Fraud?

Merchant Services 76

Merchant Services Returns Shipping Apparel 76

Retail Gazette

OCTOBER 24, 2023

The San Francisco-based platform shipped its vast array of discounted products straight from their factories. “[The Flying on a high off the pandemic online shopping trend, Wish debuted on the Nasdaq stock exchange in December 2020 providing it with an initial valuation of £11.4bn ($14bn).

Drop-Shipping 116

Drop-Shipping Merchant Services Shipping Planning 116

Independent Retailer

NOVEMBER 2, 2021

We have already seen a lot of that in the past 18 months, what the experience is now versus before is defining new roles as we hopefully continue to exit the pandemic and return to this new version of normal. Crypto Payments Help Deliver a Competitive Advantage. Second, purchase amounts are twice that of credit card purchases.

Merchant Services 96

Merchant Services Payment Services Shipping Wholesale 96

Retail TouchPoints

NOVEMBER 14, 2022

growth recorded in 2021 and the 26% jump in 2020. Reduced COVID fears could lead to greater spending as shoppers return to old habits, and this Singles’ Day festival was aimed at boosting future performance — a move that could help retailers take advantage of the opportunity. to 3.6% , according to Reuters. Our priority for this 11.11

Merchant Services 147

Merchant Services Jewelry Shopping Shipping 147

Retail Adventures

MAY 23, 2020

With almost all of our people on furlough, I’m doing the picking, packing and shipping, so I’m learning a lot about how things like product positioning and timing of Facebook posts and email blasts influences sales. If you don’t already, add “Start Ship”, “Complete By”, and “Cancel If Not Shipped By” dates on every order you write.

Payment Services 78

Payment Services Merchant Services Shipping Boutique 78

Retail Minded

MARCH 31, 2021

As consumers move online, vendors must process increased demand of online orders more quickly – and that can lead to mistakes. If you’re running out of stock or shipping to the wrong addresses on a regular basis, these mishaps are often down to ineffective workflows or human error. . Online Demand Is Causing Costly Errors .

Merchant Services 92

Merchant Services Drop-Shipping Fulfillment Shipping 92

Independent Retailer

JANUARY 20, 2022

Customers Care About Return Policies. During the pandemic-driven surge in online shopping, product returns became a major pain point for consumers. That means that as customers return to stores, retailers have a chance to differentiate themselves with low-cost, low-hassle return policies. Looking to the Future.

Retail Trends 84

Retail Trends Returns Merchant Services Consumer 84

Retail TouchPoints

JUNE 11, 2020

Even when we look back to early 2020 before COVID-19 was a global pandemic, retail was being shaken at its foundations by the rapid rise of Amazon; consumer shifts to online channels and home delivery; declining brand loyalty among shoppers; and supply chain complexity in the midst of tariff and trade wars.

Management 136

Management Merchant Services Promotions Fulfillment 136

Retail Minded

AUGUST 27, 2022

Among them, a global supply chain crisis – rife with driver shortages and lengthy shipping. Even returns are up – reaching 16.6% in 2020 (National Retail Federation). Even returns are up – reaching 16.6% in 2020 (National Retail Federation). With the return on inventory. in 2021 from 10.6%

Merchant Services 98

Merchant Services Drop-Shipping Markdowns Planning 98

Retail TouchPoints

SEPTEMBER 15, 2020

With record-setting online sales looming on the horizon for the holiday season, retailers also are bracing for an onslaught of online returns. Those retailers selling primarily or exclusively online are expecting a corresponding hike in the volume of returns, but not much difference in the return rates they have become accustomed to.

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Returns Merchant Services Shipping Location 179

Retail TouchPoints

OCTOBER 12, 2020

While they often produce higher revenues and improved profit margins, they also represent risk in the form of unsold inventory and expensive returns. In fact, an Adobe Digital Economy Index (DEI) survey found that one-third of consumers have already experienced shipping delays on their August online orders. Staffing Considerations.

Consumer 163

Consumer Merchant Services Payment Services Shopping 163

Retail Bound

DECEMBER 9, 2020

The events of 2020, with the COVID-19 pandemic forcing numerous offline enterprises to close their doors for good, have merely danced on its grave. Convenience will almost conquer all, however, and 24/7 availability of goods and services has been name checked as the primary perk of online shopping. The Age of Instant Gratification.

Merchant Services 52

Merchant Services Shipping Consumer Shopping 52

Retail TouchPoints

MARCH 3, 2022

ecommerce merchants pulled in $10.8 billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms. That includes frictionless payments and checkout and fast shipping options. Consider that in the U.S.,

Merchant Services 227

Merchant Services Drop-Shipping Payment Services Shipping 227

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. More Online Sales Means More Returns. The big driver?

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Returns Merchant Services Drop-Shipping Consumer 285

Inside Retail

JANUARY 11, 2022

Inside Retail : When I spoke with Gerry Harvey a few months into the Covid-19 pandemic in 2020, he described it as one of the best things for his business because of how much people were spending on their homes. IR: What are your expectations around when the supply chain will return to normal?

Apparel 130

Apparel Returns Accounting Management 130

Independent Retailer

JANUARY 27, 2022

Product returns are a big problem for retailers. In 2020, consumers returned an estimated $428 billion in merchandise, representing more than 10 percent of total retail sales. The problem does not stop there — the surge in online sales has made customers far more discerning when it comes to return policies. Spell it Out

Returns 73

Returns Merchant Services Shipping Consumer 73

Independent Retailer

NOVEMBER 21, 2022

In 2020, lockdown-fuelled online shopping surges led to mass stockouts; 2021 brought global supply chain issues and delays; and this year, among skyrocketing inflation and the cost-of-living crisis, there is a widely expected lack of demand. In 2013, merchants lost an average $9 for every new customer acquired. Be Operationally Sound.

Shopping 73

Shopping Merchant Services Consumer Planning 73

Wiser

OCTOBER 2, 2020

What can be done to optimize shelf conditions such as availability, planogram compliance, display compliance, and more? We have answers in this webinar, held on September 25th, 2020, and hosted by the Category Management Association. Retail in 2020. Casey Berns: Yes, thanks, Tom. Happy to be here.

Consumer 148

Consumer ATS Merchant Services Outdoor 148

Store Growers

APRIL 1, 2022

Having your Google Merchant Center account suspended can be a death sentence for your business. Because if you can’t use Merchant Center, it also means you won’t be able to use Google Shopping. Why Your Google Merchant Center Account Got Suspended. How To Fix Google Merchant Center Suspensions.

Merchant Services 36

Merchant Services Accounting Payment Services Advertising 36

Retail Geek

JANUARY 22, 2021

Episode 251 is our annual predictions episode for 2021 and a recap of our 2020 predictions. 2020 Recap – Predictions made on episode 204. 2020 Predictions Recap. The year of returns – “happy returns” – a startup raises $100M+ in space. for year of returns). Merge with Alibaba? spac/ipo?

Payment Services 73

Payment Services Drop-Shipping Merchant Services Returns 73

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. It’s no wonder marketers and merchants are overwhelmed trying to capture consumers’ attention and convert them.

Payment Services 210

Payment Services Merchant Services Consumer Customer Experience 210

Retail Geek

OCTOBER 6, 2022

The bigwigs from the cpgs many of which were also at grocery shop so so it was a lot of back-and-forth but you’re right grocery shops a spin-off of shop talk which is old-school a spin-off of a show called money 2020 if you’re really. Services to other retailer. Scot: [7:10] Spin-off of the spin-off of a spinoff.

Social Commerce 52

Social Commerce Merchant Services Shopping Promotions 52

Retail Minded

FEBRUARY 8, 2023

Reinforcing this are technology leaders who aim to deliver profitable solutions for merchants looking to achieve clarity to their inventory, supply, logistics and consumers – ultimately creating more dynamic, more engaging and more profitable retail experiences. Efficiency should always be the goal, yet too often it’s not achieved.

Merchant Services 98

Merchant Services Customer Retention Customer Experience Planning 98

Retail Geek

APRIL 7, 2023

So that was interesting and then the to me the most geeky coolest thing of all although controversial is during the pandemic, the Brazilian government launched a government-sponsored instant payment system so I got. The thing that has grown a ton is you know shoptalk offers this Meetup service.

Merchant Services 52

Merchant Services Payment Services Social Commerce Advertising 52

Retail Geek

MAY 6, 2024

Furthermore, we embark on a detailed exploration of supply chain logistics, with a spotlight on Amazon’s expansion into third-party logistics services, revolutionizing traditional retail strategies by sharing proprietary capabilities for wider adoption. 2020, 2021, and 2022 were the greatest three years in the history of retail.

Merchant Services 69

Merchant Services Consumer Drop-Shipping ATS 69

Retail Geek

FEBRUARY 28, 2023

You’re gonna end up making some ill-advised purchases and then it seems like everything drop ships from factories. post so they if you remember back in the day wish was like very slow shipping like to 26 weeks. Scot: [6:16] Should be over should be like part of the onboarding. on a Friday night you’re.

Apparel 52

Apparel Drop-Shipping Social Commerce Shipping 52

Retail Geek

MAY 28, 2021

last year) Burlington – Comps up 20% (shutdown e-commerce Q1 2020) Gap – Comps up 28% (up 13% vs 2YA). Jason: [5:17] Yeah the crazy bald super buff guy that owns his own rocket ship and then buys the company James Bond works for like I think that’s the theme for like a James Bond movies. Digital up 82% vs 2 YA.

Merchant Services 92

Merchant Services Apparel Shipping Marketing 92

Retail TouchPoints

OCTOBER 26, 2022

After getting her MBA at Stanford, she returned to India and spent the next decade in retail, just as ecommerce was taking off in the country. And] with all this digitization, there are so many more small- and medium-sized merchants around the world that need to source to sell. But that degree came in handy.

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Drop-Shipping Merchant Services Shipping Wholesale 244

Indigo 9 Digital

MARCH 17, 2022

During Amazon Prime Day in 2020 third party sellers generated $3.5 If an organization decides to enter Amazon’s FBA program they send their inventory to Amazon then Amazon manages storage of the inventory within its facilities, shipping and customer service (including returns). billion in sales. Think about this.

Merchant Services 96

Merchant Services Advertising Shipping Wholesale 96