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Exclusive Q&A: Cashierless Grocery Requires a ‘Very Human Response to the Customer’

Retail TouchPoints

Douang and his co-founders Josh Douang and Marie Yong knew there had to be a better way to manage the 24-hour grocery retail business without being on location around the clock. We have corporate stores and our own corporate staff that have to go in and replenish and manage the store. Building a Smart, Secure Store Experience.

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‘Indecision is the hardest part’: Retailers react to Sydney lockdown 2.0

Inside Retail

The implementation of new systems to handle remote working and increased order volumes in 2020 has also made things easier this time around for online craft beer specialist Beer Cartel. “We A lot of people pulled back media spend,” Makejev told Inside Retail. So all in all, it is a smooth transition for Booktopia.” .

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Why Direct to Consumer Brands Struggle with Profitability

Indigo 9 Digital

We will need to generate and sustain increased revenue and manage our costs to achieve profitability. million on advertising in 2019 and 2020 respectively. million on sales and marketing or 35% of its revenue. Then in 2020 Casper’s sales and marketing expenses were $156.8 In 2020 Casper lost $89.6

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Why DoorDash & Other Delivery Apps Struggle with Profitability

Indigo 9 Digital

DoorDash’s revenues in fourth quarter of 2020 were up 226% to reach $970 million, Uber Eats’ revenues were up in a similar fashion by 224% to reach $1.4 Similarly DoorDash has never generated a profit with the exception of the second quarter of 2020 where it made a profit of $23 million. "It Link to source: Marketwatch.

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Behind Cotton On Group’s big investment in customer data

Inside Retail

The platform promises to enable the Australian retail giant to flesh out individual customer profiles with information from its e-commerce site and other sources, and give individual brands the ability to make data-driven decisions about marketing content and spend. “In Personalisation key to retaining customers.

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Opinion: Why foresight is the future of marketing strategy

Inside Retail

The campaign won the Grand Effie in 2020, showing how cultural insight can launch resonant ideas attuned to the zeitgeist. We are also forecasting the market spending power of this group and quantifying it as a revenue opportunity in the future. So, Speight’s changed the way it illustrated belonging and companionship among men.

Marketing 245
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CCS 2021: Levi’s, 1-800-FLOWERS, Under Armour Reveal How They’re Meeting Fast-Changing Consumer Expectations

Retail TouchPoints

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 137