Retail TouchPoints

JULY 8, 2021

consumers to return to some version of normalcy, global sentiment is still mixed, according to Kantar’s Wave 9 survey of more than 10,000 people across 20 countries. Up to 70% of people still agree that the coronavirus situation concerns them “hugely,” a slight drop from 79% in April 2020. Do you agree?

Payment Services 278

Payment Services Consumer Shopping Returns 278

Retail TouchPoints

NOVEMBER 20, 2020

Many consumer companies were struggling before the arrival of COVID-19. As of mid-September, at least 27 major retailers had filed for Chapter 11 bankruptcy protection in 2020, compared to 17 in all of last year, according to Retail Dive. Are there creative ways you can manage your operating margins and extend your cash runway?

Payment Services 248

Payment Services Consumer Management Planning 248

Retail TouchPoints

SEPTEMBER 8, 2021

According to a 2020 survey, over half of U.S. Amazon: the Consumer-First Platform. Amazon has completely upleveled what a high quality ecommerce experience looks like for consumers. For smaller brands, Shopify has been a major driving force for enabling them to go direct to consumers easily, with some economies of scale.

Merchant Services 206

Merchant Services Payment Services Fulfillment Shipping 206

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

Fulfillment 222

Fulfillment Payment Services Beauty and Health Checkout 222

Retail TouchPoints

SEPTEMBER 29, 2020

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice in the 2020 Retail Strategy and Planning series of webinars, now available on-demand. As a result, many retailers must move beyond manual processes to calculate their sales tax obligations.

Payment Services 248

Payment Services Fulfillment Location Shipping 248

Retail TouchPoints

MAY 23, 2022

After nearly a decade of underinvestment in its tech stack, FTD began making significant solution investments in early 2020 centered on its upgraded Mercury HQ (MHQ) solution. FTD demonstrates a similar passion in their latest endeavor [with] MercuryOnline, which will unlock new opportunities for growth for thousands of individual florists.”.

Payment Services 233

Payment Services Customer Experience Fulfillment Point of Sale 233

Inside Retail

MARCH 10, 2022

After a rollercoaster six months of lockdowns, Christmas and Omicron, department store Myer yesterday delivered a strong half year result with net profit up 55 per cent and its first dividend payment since FY17. During the Christmas rush, Myer saw sales growth of 17 per cent ending Jan 1, compared to the same period of 2020.

Payment Services 246

Payment Services Net Profit Department Stores Planning 246

Inside Retail

OCTOBER 19, 2021

As global apparel revenues plummeted almost 20 per cent in 2020, e-commerce has emerged as the silver lining of the fashion industry’s challenging year. E-commerce fashion sales are expected to grow almost 39 per cent between 2020 and 2023. Online shoppers want variety – and they want it for everything, including their payment options.

Merchant Services 147

Merchant Services Fashion Payment Services Checkout 147

Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Let the countdown begin….

Merchant Services 303

Merchant Services Payment Services Fulfillment Promotions 303

Retail Focus

APRIL 7, 2022

For many SME retailers, the thought of scaling their businesses to enter new markets has many perceived barriers, particularly if you’re managing multiple roles within your business from stock procurement to marketing, quality control and customer services. Chris White, Head of Delivery, fulfilmentcrowd. Simplifying the schemes available.

Payment Services 130

Payment Services Drop-Shipping Fulfillment Shipping 130

A1 Retail

JUNE 15, 2021

A new wave of digital payments is underway, with growing consumer demand for digital wallets, QR codes, and crypto. Study based on views of 10,000 European consumers and 550 senior execs at Europe’s top eCommerce retailers. In 2020, lockdowns across the world accelerated the shift towards online retail.

Merchant Services 58

Merchant Services Payment Services Consumer Shopping 58

Retail TouchPoints

AUGUST 17, 2023

The retailer began offering same-day delivery in partnership with DoorDash in December 2020. The future of commerce is on-demand and local as consumers want faster and easier ways to get the items they need delivered to them right now,” said Fuad Hannon, VP of New Verticals at DoorDash in a statement.

Payment Services 224

Payment Services Planning Consumer Shopping 224

Inside Retail

APRIL 15, 2021

As a result, the industry unlocked and fulfilled five years of online retail growth in just six months through a patchwork of band-aids and gut-led experiments – effectively realising 2025 sales levels in 2020. per cent points in the five years to October 2020, reaching about 9.8 per cent points of penetration to reach 12.9

Merchant Services 130

Merchant Services Payment Services Shopping Customer Experience 130

Retail TouchPoints

JANUARY 22, 2021

The average consumer has access to more choices and greater convenience than ever before, and truly standing out in the tech-heavy retail landscape will only become more challenging in the coming years. The overarching theme of the presentation was the need for retailers to keep up with shoppers’ demands.

Payment Services 207

Payment Services Store Layout Fulfillment Consumer 207

Inside Retail

JULY 17, 2022

Decathlon’s Data Lab in Singapore is the latest facet of the brand’s pursuit of innovation and part of its efforts to develop new digital services and incubate data projects, in collaboration with partners such as Sport Singapore, research agencies, and schools.

Payment Services 130

Payment Services Kiosk Checkout Fulfillment 130

Inside Retail

FEBRUARY 22, 2022

Likewise, Coles Plus, the membership program the supermarket also launched last year, gives Coles’ shoppers access to free delivery for many of its services and double Flybuys points – in store or online. Moving forward, Coles will operate the front-end platform. Remuneration costs left unresolved.

Payment Services 130

Payment Services Supermarket Fulfillment Planning 130

Inside Retail

NOVEMBER 28, 2022

Among consumers – and not just Millennials – social commerce is gaining significant traction, growing three times as fast as overall e-commerce. Today, customers expect brands to be ‘always on’: ready to provide real-time product information, delivery tracking and payment transparency at the click of a button.

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Retail Next

FEBRUARY 11, 2020

Though some companies have struggled to keep up, others are adapting and revolutionizing the way modern retail operates. The rise of e-commerce has encouraged businesses to rethink how they communicate with consumers and manage their supply chains. Here are some of the most significant retail shipping trends to look for in 2020.

Shipping 59

Shipping Drop-Shipping Payment Services Supply Chain Management 59

365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

Merchant Services 52

Merchant Services Payment Services Fashion Checkout 52

Rangeme

APRIL 22, 2024

The application process is simplified, especially with well-organized inventory records, and loans are secured by the inventory itself, reducing the reliance on personal or business credit history. They expedite growth by injecting funds directly into the business operating account, eliminating the need to wait for slow cash cycles.

Payment Services 78

Payment Services Finance Promotions Marketing 78

Retail TouchPoints

JUNE 15, 2020

These consumer sentiments, along with the need to protect the health of both shoppers and store associates, means retailers need to be stringent about enforcing social distancing and other safety measures as they reopen. In fact, displaying an abundance of caution will be required to bring many consumers back into physical stores.

Consumer 133

Consumer Payment Services Returns Shopping 133

Retail TouchPoints

FEBRUARY 5, 2021

Holiday season 2020 has come to an end, so what now? The transaction cycle does not end after purchase, and successful retailers should ensure that their omnichannel systems and processes are able to seamlessly handle the recovery period that comes after the holidays. Creating a Frictionless Returns Process.

Payment Services 171

Payment Services Returns Specialty Retailers Promotions 171

365 Retail

MAY 7, 2021

2020 was a year like no other, and the shockwaves caused by the pandemic have inherently altered consumer-facing operations at their very core. over the six weeks of Christmas 2020, the worst-ever outcome. As a consequence, primarily brick-and-mortar retailers suffered an average fall in sales of 12.7%

Merchant Services 96

Merchant Services Payment Services Returns Inventory Management 96

Inside Retail

APRIL 13, 2021

Globally, the retail sector has been undergoing a significant transformation marked by a shift towards online commerce, evolving consumer habits and increased competition due to easy access to international retailers. In the year to August 2020, 11.4 per cent of all retail spending was done online, compared to 8.8 Covid-19 response.

Payment Services 130

Payment Services Department Stores Consumer Fulfillment 130

Inside Retail

JULY 25, 2022

That includes improving its e-commerce offering and expanding its bricks-and-mortar store network, particularly in growth corridors where consumers tend to spend a lot on homewares. Aggressive expansion has been a top priority for the business since it was acquired by Spotlight Retail Group in 2020.

Payment Services 130

Payment Services Apparel Location Department Stores 130

Retail Times

APRIL 6, 2021

As consumers settled into their ability to shop from the couch, trends like shopping directly from Instagram posts took hold and social media is now much more than a social platform — it is part of a retail experience. In addition to a strong e-commerce presence, Ulta’s in-store salon services provide a reason to shop offline.

Consumer 104

Consumer Shopping Customer Experience Payment Services 104

Retail TouchPoints

APRIL 5, 2021

The decline in COVID-19 cases and continued vaccine rollout is already having positive effects: consumer anxiety levels have dropped 10% and worldwide anxiety is at its lowest level since April 2020, according to data from the Deloitte State of the Consumer Tracker. The opposite is true about more commodity-type goods.

Returns 184

Returns Apparel Jewelry Payment Services 184

Retail Minded

MARCH 10, 2022

Very few retail leaders would argue that the role of physical stores are the same as they were at the start of 2020. Brand health includes customer loyalty, the consumer experience journey and customer connectivity. Quite simply, retailers need to rethink traditional ideas around assets and operations.

Dead-Stock 98

Dead-Stock Fulfillment Payment Services Clienteling 98

Mass Relators

OCTOBER 25, 2023

Seven in 10 retailers say the pressure is mounting to improve the efficiency and expense of managing online orders, returns, and the fulfillment process. Meanwhile, 48% of consumers opt for self-checkouts with 75% saying it helps improve their experience. Most retailers agree self-checkouts deliver value.

Checkout 52

Checkout Payment Services Shrinkage Returns 52

Retalon

SEPTEMBER 11, 2020

Demand is an economics concept that describes the willingness of consumers to purchase a specific product at a specific price. Forecasting is a statistical process that uses existing data to predict future performance. Demand forecasting is, as mentioned above, the process that generates forecasts of customer demand.

Payment Services 41

Payment Services Promotions Accounting Fulfillment 41

Small Biz Trends

JULY 26, 2022

And social media marketing has become an indispensable tool for leveraging products and services. Essentially an influencer produces compelling content that influences potential buyers of a product or service by promoting or recommending the items on social media. In today’s world, social media has become the new social proof.

Marketing 98

Marketing Payment Services Management Advertising 98

365 Retail

NOVEMBER 17, 2021

It is more important than ever for retailers to be well prepared for Peak 2021, remaining agile and fleet of foot to react to what the market throws at them while meeting consumer demand at its point of origin, says Sophie Wilson at Astound Commerce. Sophie Wilson at Astound Commerce.

Payment Services 52

Payment Services Shopping Returns Fulfillment 52

Inside Retail

FEBRUARY 27, 2023

From 2020-22, retailers took the opportunity to accelerate their digital transformations. Awareness Online channels should be leveraged to promote broader awareness of their products and services to potential customers across multiple platforms. Customer service This is often a buyer’s primary point of contact with a brand.

Payment Services 130

Payment Services Social Commerce Promotions Department Stores 130

Retail TouchPoints

FEBRUARY 11, 2021

Is that even possible coming out of a year like 2020? One futurist we know said, “2020 was so weird I didn’t even get a chance to be wrong.”. There’s already a transition underway from antiseptic multi-storied anchors to more vibrant, smaller environments in sync with consumer demand. But let’s be real here.

Retail Trends 228

Retail Trends Payment Services Supply Chain Management Fulfillment 228

Cisco Retail

SEPTEMBER 24, 2021

The rise in eCommerce driven by changes in consumer shopping behavior as well as the pandemic, has meant that retailers have increasingly turned to digital messaging channels to engage with customers. Retailers must embrace these channels for a variety of different use cases across customer service, marketing and operational notifications.

Payment Services 110

Payment Services Promotions Fulfillment Marketing 110

Retail TouchPoints

OCTOBER 12, 2020

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. A starting point in approaching retailing in the time of coronavirus is to understand that it’s currently a tale of two consumers.

Consumer 163

Consumer Merchant Services Payment Services Shopping 163

Independent Retailer

NOVEMBER 2, 2021

Meet Consumers Where They Want to Shop. “I In agreement with Rodier, Phil Lore, Chief Revenue Officer at Affinity Solutions , advises retailers to look at the messaging that is happening across channels and driving offline engagement for consumers. Crypto Payments Help Deliver a Competitive Advantage.

Merchant Services 96

Merchant Services Payment Services Shipping Wholesale 96