Remove 2020 Remove Checkout Remove Merchant Services Remove Planning
article thumbnail

Mastercard Debuts Framework to Enable Biometric Payments at Retailers Around the World

Retail TouchPoints

Mastercard has launched a new Biometric Checkout Program globally that will enable merchants of all sizes to offer contactless biometric checkout experiences based on facial- or palm-based recognition technology. Customers visiting the pilot stores can enroll with their facial and payment information through the Payface app.

article thumbnail

Consumers and Merchants Should Look Before They Leap into BNPL Services

Retail TouchPoints

The economic fallout from the COVID-19 pandemic accelerated demand for buy now, pay later (BNPL) payment options. Research by The Ascent showed that among people who have used a BNPL service, 45% first did so in 2019, 21% first did so in 2020, and only 7% had used a BNPL service prior to 2015.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Is It Too Late for JCPenney to ‘Make it Count’? Inside the Retailer’s $1B Turnaround Plan

Retail TouchPoints

A new POS system will create a centralized view of inventory for customers and associates, and improved WiFi — coupled with associate mobile POS devices — will help enrich customer service in stores. JCPenney’s “Make it Count” customer strategy and brand proposition is the centerpiece of the turnaround plan.

Planning 200
article thumbnail

As Retailers Adjust to the Pandemic, Embracing Digital Commerce Doesn’t Have to be Risky

Retail TouchPoints

Brick-and-mortar stores quickly set up online shops, and organizations offered new services such as online checkout, payout or purchasing options. The result was substantial: all North American online retail orders increased by 126% by May 3, 2020. Others have plans to make these changes.

article thumbnail

Uncovering the hidden trends shaping e-commerce

Inside Retail

Yet, whereas progress in the past has been about making significant investments and bold plans, today’s narrative is around frugal innovation. Payments must follow. Our research found significant year-on-year growth in the number of consumers engaging in digitised payment experiences. E-commerce maintains its bounce.

article thumbnail

Uncovering The Factors Changing The Face Of Retail

Retail TouchPoints

As well, many unknowns about pending legislation and its effect on merchants around the world can cause some anxiety for those in the industry. Merchants need to be aware of the constantly shifting nature of commerce and prepare accordingly to ensure they keep pace with the many factors impacting their business.

article thumbnail

Deep dive: What social commerce looks like around the world

Inside Retail

As far back as May 2020, an Ipsos study indicated that two-thirds of Americans were buying directly on, or discovering products through, social media. Social commerce covers end-to-end shopping journeys, from discovery, research and evaluation to checkout, all on the social media app. Consumers are ahead of brands.