Three Ways Retailers Can Avoid Accessibility Lawsuits and Reach Even More Customers Online
Retail TouchPoints
MAY 20, 2021
A Nucleus Research study in 2019 showed 70% of online retailers’ sites are inaccessible, forcing two-thirds of blind and visually impaired consumers to abandon transactions and head to more accessible sites. The Americans with Disabilities Act (ADA) is the law that helped the wheelchair-bound gain access to public buildings.
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