Retail TouchPoints

APRIL 23, 2021

Flexible payment provider Affirm is expanding its range of services to include the post-purchase experience with the acquisition of online returns solution Returnly for approximately $300 million. Returnly currently facilitates returns and replacements for online orders for more than 1,800 merchants.

Merchant Services

Retail TouchPoints

MAY 13, 2021

PayPal has acquired ecommerce returns solution Happy Returns as it continues to expand beyond payments, with the aim of becoming a “digital commerce enablement engine.” The Happy Returns purchase follows PayPal’s acquisition of coupon plug-in Honey in January 2021. PayPal has been an investor in Happy Returns since 2019.

Merchant Services

Retail TouchPoints

AUGUST 17, 2022

in 2019 to 14.9% On one hand, ecommerce automation saves a ton of time compared to manual ways of executing an operation. On another, it may even enable a nonexistent infeasible process, i.e. a process that’s unthinkable in a manual way but can provide an unprecedented growth opportunity to companies when automated.

Payment Services

Retail TouchPoints

OCTOBER 18, 2023

Online return fraud cost U.S. For every $100 in returned merchandise accepted, U.S. to return fraud, the NRF has calculated. While it is possible for shoppers to commit return fraud innocently simply by mis-reading the returns policy, a significant number of returns are the result of premeditation and malicious intent.

Returns

Retail TouchPoints

MARCH 2, 2021

Macy’s has announced a series of changes to its senior leadership team, including the elimination of the Chief Operations Officer role, as it moves forward with its “Polaris” omnichannel transformation strategy. Miller also has held leadership roles at global payments processing firm First Data Corporation, TD Ameritrade and The U.S.

Payment Services

Retail TouchPoints

DECEMBER 13, 2021

In fact, Cornerstone Advisors found that Gen Z consumers using BNPL grew from 6% in 2019 to 36% in 2021, and millennials’ use of BNPL is up to 41%. Innovative organizations that adapt their sales and returns infrastructure accordingly will reap the rewards of bigger basket sizes and repeat customers. BNPL and Retail Returns.

Payment Services

Retail TouchPoints

MARCH 3, 2022

Enhancements to its same-day delivery offering with the previously announced addition of product returns and Starbucks order pickup to its Drive Up service at select stores, as well as an expansion of the backup item option for more categories.

Payment Services

Retail TouchPoints

JUNE 8, 2022

and by 10% from 2019 to 2020 in the EU. As the retail industry starts to return to normal in 2022, merchants around the world continue to respond to changing consumer behavior by embracing adaptability with open arms, in addition to being increasingly open to new technologies as part of their long-term strategies.

Merchant Services

Retail TouchPoints

JUNE 8, 2022

and by 10% from 2019 to 2020 in the EU. As the retail industry starts to return to normal in 2022, merchants around the world continue to respond to changing consumer behavior by embracing adaptability with open arms, in addition to being increasingly open to new technologies as part of their long-term strategies.

Merchant Services

Retail TouchPoints

JULY 7, 2020

While we shouldn’t expect online sales to remain at their peak levels when the safety risks of in-person shopping dissipate, merchants cannot hope to weather the storm and return to business as usual. As we move forward, these capabilities are critical for all retailers: Accept Contactless Payments. Traditionally, U.S. And the U.S.

Merchant Services

Retail TouchPoints

DECEMBER 28, 2021

Think food services, retail and personal and laundry services, for instance. The good news is that slightly more than 60% have returned to or exceeded pre-pandemic financial levels. This included adding ecommerce platforms, touchless payments and contactless delivery such as curbside or buy online, pick up in-store (BOPIS).

Payment Services

Inside Retail

AUGUST 12, 2021

Southeast Asia’s leading online fashion and lifestyle retailer offers customers a world of payment options and a seamless shopping experience. Now, consumers who shop Zalora will have the ability to pay with any of their preferred local payment solutions at online checkout as part of a seamless shopping experience.

Merchant Services

Retail TouchPoints

SEPTEMBER 17, 2022

The bureau also released the Buy Now, Pay Later: Market Trends and Consumer Impacts report, which found that Affirm, Afterpay, Klarna, PayPal and Zip together provided 180 million loans totaling over $24 billion in 2021, a near tenfold increase from 2019. of BNPL transactions in 2019 but fell to 58.6% with late payments, fees, etc.].

Consumer

Retail TouchPoints

JUNE 24, 2024

The lawsuit, filed in 2017, alleged that Founder and then-CEO Kevin Plank knowingly or recklessly misrepresented facts regarding consumer demand for Under Armour’s products as well as the company’s financial and operating results, according to the Wall Street Journal. 16, 2015 and Nov. billion revolving credit facility.

Accounting

Retail TouchPoints

SEPTEMBER 13, 2024

One retailer has recently come under scrutiny for its automated payment technologies across storefronts, leading experts and consumers to question just how intelligent their smart stores are. And a grocer has dealt with mixed reviews from consumers, employers and the media since the 2019 launch of its fleet of robots that roam storefronts.

Payment Services

Inside Retail

NOVEMBER 14, 2022

This means adopting new-generation technologies such as digital signage, powered by a robust operating system, enabling remote management, personalisation and interactivity with in-store signage. “As Traditional operating systems can’t keep up on processes, costs, or implementation,” says Hanns.

Kiosk

Retail TouchPoints

AUGUST 15, 2022

Following several years of pandemic-driven declines, shoppers are eagerly returning to stores, and that enthusiasm is being echoed in a new upswing in store openings and lease signings. And yet, a recent study from LeaseQuery , which compares the number and value of retail leases from 2019 to 2022, tells a slightly different story.

Payment Services

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. In fact, McNamara noted that Mastercard predicts a comeback for Black Friday 2022, with total sales exceeding 2019 results.

Merchant Services

Retail TouchPoints

APRIL 6, 2022

Mall operator Unibail-Rodamco-Westfield SE (URW) is reportedly looking to divest most of its U.S. These properties have shifted priorities to give shoppers new reasons to visit, including shared BOPIS programs and mall-wide BNPL programs for flexible payments. retail properties by the end of 2023, according to The Wall Street Journal.

Payment Services

Inside Retail

APRIL 20, 2021

In-depth conversations with Hollywood actress Gwyneth Paltrow and Australian of the Year Grace Tame and new fertility and naturopathy services are all part of a new month-long wellness event from beauty giant, Mecca. The launch is a permanent extension of Mecca’s trial with TerraCycle, which has been running in selected stores since 2019.

Beauty and Health

Retail TouchPoints

NOVEMBER 3, 2021

Sodipo most recently led Product Finance and Strategy at Stripe and will bring her expertise in payments to Glossier’s Accounting and Finance teams. At Glossier, Leahy will be responsible for driving revenue and building end-to-end customer experiences across channels as head of the Retail, Sales, International and Operations teams.

Finance

Inside Retail

NOVEMBER 9, 2022

Household savings that were bolstered by government Covid-19 payments have started to fall and there are early indications of financial stress with buy-now-pay-later services and credit applications. The figures indicate a fall in sales in all categories as consumers became able to return to in-store purchasing.

Payment Services

Retail TouchPoints

APRIL 18, 2023

Every user on Flip who begins posting reviews has access to a wallet where they can see their earnings and make payments to themselves, either in the form of Flip credits or a bank transfer. To fund this, Flip pulls approximately 15% to 20% from its ad revenue for user payments. “We did scale it, but it wasn’t a good experience.”

Marketing

A1 Retail

DECEMBER 2, 2021

Fintech unicorn and payment processor, Mollie, reveals trends for small and medium-sized merchants during Black Friday, Cyber Week and Cyber Monday. Payment methods and merchant performance. Payment by BNPL methods more than doubled from 2019 to 2020. France, the Netherlands and Belgium.

Merchant Services

Retail TouchPoints

FEBRUARY 7, 2023

Bain & Company data validate this perspective, noting that Europe managed to recover beyond the 2019 pre-COVID baseline due to the spike in tourism as well as solid local demand. It was also one of the first brands to launch one-to-one livestreaming consultant services on Tmall Luxury Pavilion,” added Chen.

Payment Services

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

Merchant Services

Retail Focus

APRIL 7, 2022

For many SME retailers, the thought of scaling their businesses to enter new markets has many perceived barriers, particularly if you’re managing multiple roles within your business from stock procurement to marketing, quality control and customer services. Simplifying the schemes available.

Payment Services

A1 Retail

APRIL 26, 2021

Clothing also showed a strong rebound, with an increase of 32 per cent overall spend week-on-week, reaching 8 per cent above the same week in 2019. However, the sector was still 40 per cent behind where it was in 2019. Spending at pubs and bars also saw a huge spike, surging 1,390 per cent week-on-week.

Payment Services

A1 Retail

NOVEMBER 18, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 per cent (compared to 2019) as Christmas shopping gets underway. The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy .

Merchant Services

Inside Retail

DECEMBER 1, 2021

billion on 2019. billion on 2019. billion (+6 per cent on 2019), while Alibaba was at number 8 with US$110.4 So in one way, government Covid regulations during 2020-21 can be thought of as an act of support for technology companies and a put-down for commercial property operators. This represented an increase of US$135.2

Merchant Services

Inside Retail

APRIL 15, 2021

per cent in 2019 — to sit almost 10 points ahead of the overall market. Assuming Australia continues to manage the virus successfully, we will continue to see an exuberant return to physical retail spaces. Digital payment. Digital payment in physical stores removes some people’s concerns about the security of digital payments.

Merchant Services

Cisco Retail

MAY 25, 2021

Financial Services Bank, Insurance & Wealth industry participants are actively addressing how to balance and deliver a safe return to work, with the right mix between a Secure Remote Workforce and Trusted Workplace to ensure business resiliency for all types of work, independent of work locations.

Payment Services

Inside Retail

OCTOBER 21, 2021

The online payments provider hopes to successfully negotiate and announce a deal by the time it reports quarterly earnings on Nov. The payments behemoth was among the big winners of the Covid-19 pandemic, as more people used its services to shop online and pay bills to avoid stepping out. 8, the source added.

Merchant Services

Retail Focus

SEPTEMBER 5, 2022

Gap was forced to close down all 81 stores in the UK and Ireland between 2019 and 2020, which appeared to be a catastrophic ending in the UK for the American retailer. Gap fans and lovers can now utilise Next’s free next-day delivery and returns system across 450 stores. Is Coming Together the Only Way to Recover?

Payment Services

Inside Retail

NOVEMBER 4, 2021

The previous websites had been cobbled together over time and weren’t stable enough to support services that are now considered standard, such as click-and-collect. New payment options and the ability to add loyalty vouchers at the checkout have also had a positive impact on conversions. Broader transformation.

Payment Services

Inside Retail

MARCH 21, 2024

With travel curtailed, home-bound, experience-starved consumers flocked to luxury shopping to lift their spirits and spend some of their discretionary funds accruing thanks to Covid-19 government assistance, stimulus checks, tax relief, suspended student debt payments and the pandemic-induced restrictions. What a difference a year makes.

Jewelry

365 Retail

MAY 7, 2021

2020 was a year like no other, and the shockwaves caused by the pandemic have inherently altered consumer-facing operations at their very core. In fact, recent figures showed that footfall in physical stores dropped by a whopping 50% in comparison to the same figures for 2019.

Merchant Services