Remove 2019 Remove Marketing Remove Returns Remove Shipping
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True Classic Boosts Post-Purchase Email CTR by 1.87%

Retail TouchPoints

True Classic ’s use of the ParcelLab post-purchase experience and returns management solution has helped the T-shirt and activewear brand boost its email click-through rate (CTR) and open rate by 1.87% and 6.55% respectively compared to the brand’s previous provider.

Shipping 246
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Target US aims to simplify returns. Here’s why that’s easier said than done

Inside Retail

Target US is making shopping easier for customers with the option to make product returns right from their cars at no extra cost. The new returns service is already available at over 500 stores across the US and is expected to reach all 2000 Target locations in the next few months. she questioned.

Returns 130
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The Looming Spike In Returns Abuse

Retail TouchPoints

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. According to proprietary research conducted by Forter, 23% of shoppers will abandon their carts if returns options are poor. Returns Abuse And Customer Expectations. This is amplified in some industries.

Returns 150
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How Flip is Flipping the Script on Influencer Marketing by Making Actual Customers its Stars

Retail TouchPoints

Here’s how he’s doing it. ” The solution, according to Agha, is definitely not marketing or influencers: “By definition, every brand thinks their product is the best, so when you’re comparing five products [everything you see tells you] they’re all the best,” said Agha. We did scale it, but it wasn’t a good experience.”

Marketing 258
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DTC Activewear Brand Vuori Valued at $4B After Latest Funding

Retail TouchPoints

in the next five years and also has its sights set on international expansion, with plans to launch omnichannel operations in key markets in Western Europe and Asia Pacific next year as well as an innovation center in Taiwan. The company plans to add more than 100 additional stores in the U.S. Listen to the full episode here.].

ATS 260
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French Contemporary Fashion Brand Brings Rental Service to U.S.

Retail TouchPoints

Customers can return the items at the end of the rental period with free shipping and dry cleaning, continue to rent for a daily fee or purchase the item at a discount. The rental market has experienced some volatility in recent months. REI Co-Op has been offering rentals since April 2019.

Fashion 226
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Here’s why discount luxury business Azura Fashion Group is going circular

Inside Retail

“We’re finding more customers in the millennial age group are interested in secondhand clothing, rather than brand new, so we’re evolving our business model to actually resell the returns that we’re getting,” Sam Wood, Azura Fashion Group’s CEO, told Inside Retail. Luxury’s discount problem. Rising opportunity in resale .

Fashion 246