Retail TouchPoints

MARCH 3, 2023

The ecommerce site closed on March 2, and the company expects to wind down its brick-and-mortar operations by late June 2023. Nordstrom’s Canadian operations employ approximately 2,500 people. “We We entered Canada in 2014 with a plan to build and sustain a long-term business there,” said Erik Nordstrom, CEO of Nordstrom Inc.

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Department Stores Customer Experience Planning Store Operations 272

Retail TouchPoints

SEPTEMBER 30, 2020

After liquidation and the sale of its trademarks and intellectual property in August 2019, the Charming Charlie brand has returned with the opening of its first physical store at the Cumberland Mall in Atlanta. The openings had originally been planned for March 2020 but were delayed due to the COVID-19 crisis.

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Accessories Apparel Fashion Returns 288

Retail TouchPoints

MARCH 28, 2023

The retailer, a certified B Corporation, began an ambitious five-year plan in 2021 to roll out refill stations in a majority of its stores, with the target of saving 25 tons of plastic annually. The stations are now available in 800 stores worldwide and, after bringing the program to its U.S.

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Shopping Consumer Planning Marketing 227

Retail TouchPoints

OCTOBER 1, 2022

Now is the time for interested third parties to plan their strategy for entering the cannabis sector, according to Walsh. Sales rose from $13 billion in 2019 to $20 billion in 2020, and cannabis retailers’ status as essential businesses let them introduce new methods of selling to their customers. What are the challenges?

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Customer Experience Consumer Promotions Planning 303

Retail TouchPoints

SEPTEMBER 12, 2022

Sundays was founded in November 2019 by Barbora Samieian, Noah Morse, Sara Samieian, and Moe Samieian Jr., all of whom are retail and design veterans with 20+ years of furniture industry experience. Owning the Entire Customer Experience. We love doing this for a few reasons,” Samieian said.

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Shopping Customer Experience Shipping Consumer 244

Retail TouchPoints

SEPTEMBER 28, 2020

Retailers hope to “flatten the curve” of holiday sales spikes by spreading their deals out over the course of the season, preventing the queues and crowds that have traditionally descended on stores on big “deal” days such as Black Friday. UPS plans to bring on 100,000. The rescheduled Prime Day, set for Oct.

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Fulfillment Department Stores Shipping Planning 302

Retail TouchPoints

JULY 6, 2020

For more and more brands, data analysis drives the customer experience, and BEA winners exemplified that trend. In February 2019, e.l.f. stores, although the brand is sold widely by other retailers. “We That has definitely informed how we’re planning our future. Using Data To Determine Future Direction.

Boutique 275

Boutique Customer Experience Location Accessories 275

Mass Relators

JUNE 20, 2022

Simonsen joined Dollar General in 2013, and has held roles in store operations, procurement, pricing, business analytics and merchandising planning. Mary Beth Hawthorne has joined Dollar General as vice president of store operations for the Northeast region.

Promotions 52

Promotions Management Employee Engagement Store Operations 52

Retail TouchPoints

JUNE 15, 2020

The Children’s Place plans to close 200 stores in 2020 and another 100 stores in 2021, the retailer revealed in announcing its Q1 2020 results. The children’s specialty apparel retailer currently operates 920 stores as well as an e-Commerce business representing 31% of its revenue. Even though approximately 95%.

Location 149

Location Shipping Apparel Returns 149

Mass Relators

MAY 31, 2022

Simonsen joined Dollar General in 2013, and has since held roles of increasing responsibility in store operations, procurement, pricing, business analytics, and merchandising planning. Mary Beth Hawthorne has joined Dollar General as vice president of store operations for the northeast region.

Promotions 52

Promotions Employee Engagement Store Operations Management 52

Retail TouchPoints

NOVEMBER 17, 2021

In China alone, livestreaming sales were estimated at $66 billion in 2019 and $160 billion in 2020, and are projected to reach $300 billion in 2021, according to Bryan Amaral, Founder and CEO of Clientricity. Livestreaming is a rapidly growing practice to help omnichannel brands create a deeper connection with consumers in online ecosystems.

Consumer 296

Consumer Shopping Shipping Planning 296

Retail TouchPoints

FEBRUARY 9, 2023

Detenber isn’t the retailer’s only recent hire as CEO Scott Williams, who took the helm in 2019, works to transform the business. In December 2022 the company also brought on its first-ever Chief Digital Officer , Aaron Bundschuh, who will work closely with Detenber to reshape the company’s digital experience.

Consumer 178

Consumer Marketing Specialty Retailers Shipping 178

Retail TouchPoints

MAY 21, 2021

People are going to be time constrained and delivering a great customer experience is going to be a valuable asset.”. Anderson expects supply chains to remain a key friction point for retail in the foreseeable future, and the data expertise that drives a great omnichannelm experience can also smooth bumps in inventory and sourcing. “A

Apparel 229

Apparel Returns Department Stores Fulfillment 229

Retail TouchPoints

JUNE 15, 2020

Owners of the non-essential retail stores that are reopening as COVID-19 restrictions are being eased should note that shoppers expect retailers to operate very differently than they have in the past in order to protect their customers and staff. If eMarketer’s retail sales forecast of $4.89

Consumer 134

Consumer Payment Services Returns Shopping 134

Theatro

JULY 16, 2020

In the post-pandemic era, curbside pickup has become a focal point for the retail industry, a new must-have offering a way to keep stores operating, protect employee and customer health while serving customers, and establish their reputation as a company that steps up in time of crisis. But at what cost?

ATS 52

ATS Fulfillment Customer Experience Planning 52

Small Biz Trends

JULY 8, 2021

We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. If you own a retail store or are considering shop ideas for a new one, take a look at the stats below. over 2019 in spite of ubiquitous public health emergencies in the country.

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Specialty Store Specialty Retailers Social Commerce Advertising 138

Retail TouchPoints

JANUARY 11, 2021

While it’s hardly noteworthy that a retailer increased online sales during some of the worst months of COVID, M.Video-Eldorado Group , a 1,039-store electronics and appliance retailer serving more than 250 regions across Russia, did much more than simply funnel products through its suddenly active ecommerce channel. year-on-year.

Payment Services 247

Payment Services Location Fulfillment Customer Experience 247

Retail TouchPoints

APRIL 15, 2024

The apparel retailer is expanding its brick-and-mortar footprint with plans to open at least 14 new stores in 2024, bringing its store count to nearly 100. Untuckit has been on a multifaceted growth path in 2024.

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Wholesale Shipping Boutique Finance 130

Retail TouchPoints

NOVEMBER 3, 2020

In terms of overall sales, I’ve seen predictions for 2020 ranging from flat with 2019 to a 2% to 3% increase. If it gets to even with 2019, everybody should think that’s pretty good. When retailers don’t have to buy as much, they don’t have to plan for the markdowns and large promotions that Richard described. Richard Maicki.

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Retail TouchPoints

JANUARY 21, 2021

Chapter Two of the Big Show had originally been planned as an in-person event to take place in early June at New York City’s Javits Center, but the facility’s role as a COVID vaccination center made it unavailable, so it will also be a virtual event. Chewy acquired more customers than it did in all of 2019.

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Beauty and Health Customer Experience Marketing Consumer 211

Retail TouchPoints

OCTOBER 7, 2020

Hudson planned to launch a loyalty program this year called Blue for frequent travelers who rely on Hudson’s convenience stores in the U.S. Digitizing those systems was one element of a larger companywide transformation project known as Hudson Next, which was launched in 2019. and Canada.

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Payment Services Point of Sale Specialty Retailers Customer Experience 214