Retail TouchPoints

AUGUST 22, 2023

The INFORM (Integrity, Notification, and Fairness in Online Retail Marketplaces) Consumers Act, which went into effect in late June 2023, marks a significant step forward in curbing online fraud by third-party sellers and organized theft from retail stores. Here is the gist of the INFORM Act. But compliance can be complicated.

Payment Services 246

Payment Services Accounting Shrinkage Consumer 246

Independent Retailer

JULY 29, 2022

Interactive fitting rooms increase consumer engagement by providing outfit and accessory suggestions, size availability, and color options. According to the NRF National Retail Study 2018 , inventory shrinkage costs the U.S. by Dean Frew. retail industry $47 billion in 2017. The Importance of RFID.

Customer Experience 98

Customer Experience Shrinkage Checkout Inventory Management 98

Frank Mayer

JANUARY 14, 2022

As the new year dawns, 2022 CX strategies across industries will continue to center on convenience and consumer satisfaction by nurturing omnichannel plans and implementing the latest technology. In 2022, this race will reach full throttle as consumer awareness increases and the financial upsides become irresistible to retailers.”.

Customer Experience 79

Customer Experience Kiosk Checkout Shrinkage 79

Retail TouchPoints

MAY 6, 2021

globally in 2018, according to TheMarketReports , and is expected to skyrocket to $55.2 The problem became even more acute amid the pandemic, with consumers increasingly coming to expect free delivery and returns. That delivery segment cost retailers $30.2 billion (U.S.) billion (U.S.) according to Capgemini Research Institute.

Fulfillment 344

Fulfillment Shrinkage Department Stores Returns 344