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A ‘recalibration in retail’: As costs rise, retailers are reviewing returns

Inside Retail

Retailers in Australia are scaling back on free delivery and returns amid the continued increase in delivery costs, according to a report from delivery platform Shippit. To cope with this, many retailers have no choice but to scale back on free delivery and returns, despite growing customer demand. last year to $10.39 to $14.69.

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Navigating the Tariff Era: A Strategic Roadmap for Retailers

Retail TouchPoints

While policymakers often champion tariffs as a mechanism to protect domestic industries, their ripple effects are far-reaching, inflating costs, disrupting supply chains and, ultimately, burdening consumers. The Scars of the 2018-2019 U.S.-China In 2018, more than one-third of apparel imports flowing into the U.S.

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From surplus to impact: Retail’s answer to $4.5 billion in wasted goods

Inside Retail

The report highlights a growing disconnect between rising consumer demand for essentials on one hand, and substantial volumes of surplus stock on the other, much of it heading towards landfill. billion in online returns often discarded rather than restocked or redistributed. Returns are an escalating concern, especially in e-commerce.

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Are rental platforms making a fashionable comeback?

Inside Retail

For a period of time, fashion rental seemed to be the answer to rapid trend cycles and consumers’ need for once-off occasionwear. But more than just financially challenging, the fashion rental business model appears to not be a cultural fit for consumer behaviour today.

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From Niche Product to Viral Sensation: How Bogg Bag Ventured into 1,800 Target Stores

Retail TouchPoints

Now, Bogg Founder and CEO Kim Vaccarella is bringing the bag to even more consumers thanks to a new partnership with Target. It was around the time Hurricane Sandy hit the Jersey Shore, so we decided to donate the bags to people as they returned to their homes on the island and get groups involved for donations.

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Sink or Swim: How Digital Transformation will Determine Company Success (or Failure) in 2025

Retail TouchPoints

From 2018 to 2022, companies that embraced digital leadership saw average annual shareholder returns of 8.1% , compared to 4.9% Consumers demand immediacy, particularly among younger generations, and savvy business leaders like Ulta and DoorDash are listening, prioritizing the patronage of the shoppers of the future.

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Unlocking the Power of Built Spaces to Influence Shopper Sentiment and Behaviors

Retail TouchPoints

Modern consumers don’t just visit storefronts to shop — they come to engage with products and, more importantly, to connect with brands on a personal level. By integrating holistic design principles, retailers can cultivate environments that not only enhance consumer sentiments but also drive sales for a competitive edge.