2018 Clienteling Customer Experience 
Retail TouchPoints
JANUARY 20, 2022
For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. Vishal Patel is VP of Product Marketing and Technology at Ivalua.
Inside Retail
MARCH 6, 2023
Whilst people weren’t able to travel, they wanted to really spoil themselves and do something special, and we were able to create those experiences for our clients. IR: What role do collaborations play in enabling you to reach a new clientele? For us, that clientele side and customer experience is really key.
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Retail Focus
APRIL 4, 2024
Despite being a buzzword, digital transformation has now become a defining element of modern business strategy, and its significance cannot be understated (Achille, Marchessou et Remy 2018). A discerning global clientele has consistently been captivated by the allure of premium and luxury brands.
Storis
JANUARY 22, 2024
Yet the industry continues to adapt and innovate to consistently create a seamless customer experience.” The home furnishings industry is actively embracing Mobile POS to elevate the customer experience. Webhooks trigger actions based on data changes allowing retailers to construct dynamic customer experiences.
Retail TouchPoints
DECEMBER 18, 2020
Associates play a crucial in the omnichannel customer experience. They create a face for the brand and use their personal experiences and opinions to guide shoppers seamlessly through the decision-making journey. Originally a multi-year plan, the project turned into a six-month sprint supported by Bold Commerce.
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