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From Omnichannel to Polychannel: How FMCG Shopping is Changing

Retail TouchPoints

With COVID-19 cases dropping in 2022, shoppers returned to physical stores, including supermarkets, while maintaining some of their e-shopping habits acquired in the pandemic. As The Wall Street Journal noted, consumers are making 8% more trips to different retailers as inflation impacts household budgets.

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NRF’25: How Sam’s Club China and Golden ABC forged unique paths to success

Inside Retail

At a time when the Chinese retail market was starting to trend in the opposite direction, with everything getting smaller and hypermarkets downsizing, Sams Club began to build 200,000sqft big boxes and charging customers a membership fee for the right to shop there. There was a genuine fear of anti-membership in the market.

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Poundland sale puts 200 stores and thousands of jobs at risk

Retail Gazette

In 2017, it moved away from its iconic 1 price point to a multi-price format, with products now ranging between 50p and 5. However, up to 200 loss-making stores have been identified as potential closures under the terms of any prospective deal, according to reports in The Sunday Telegraph.

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From China to India, how the world’s retail markets stack up: report

Inside Retail

China is the world’s largest retail market, accounting for almost 50 per cent of global retail transactions. trillion in 2022 and grew at a CAGR of 8 per cent from 2017 to 2022. China’s e-commerce market, worth $1.9 According to Pathak, an omni-channel play is a must-have for any retailer in Southeast Asia.

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BREAKING: The Body Shop snapped up by Aurelius in cut-price deal

Retail Gazette

The Body Shop has been snapped up by private equity investor Aurelius Group for £207m, just a fifth of the price that Brazilian cosmetics giant Natura paid for it in 2017. The sale, which is expected to complete next month, is far below the £500m price tag that Natura was understood to be targetting.

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“A big vote of confidence”: Why Walmart’s store upgrades are key

Inside Retail

The retailer also expanded its vision centres and pharmacies with private screening rooms, and placed digital touchpoints throughout the store to provide information of products and services. And it added new “dollar shops” for consumers to pick through seasonal, more affordably priced items. billion in 2017.

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Welcome to the new customer experience

Inside Retail

In today’s new normal, the shopping experience is no longer defined by the boundaries of bricks-and-mortar, but by the customer journey as a whole. Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs.