Inside Retail

APRIL 21, 2022

million in penalties by the Australian Federal Court for misleading consumers over hotel prices. The court found that in January 2020, the company deceived consumers through misleading misrepresentations of hotel room rates on its website and in television advertisements. .

Advertising 363

Advertising Consumer ATS 363

Retail TouchPoints

JUNE 6, 2023

Some stats support the gloomy outlook: according to Kearney , 40% of consumers feel they have too many subscriptions, and subscription ecommerce is predicted to have its slowest growth year on record in 2023 ( Insider Intelligence ). Today, brands are competing for consumers’ share of wallet. The reality though is less stark.

Consumer 299

Consumer Returns Checkout Shopping 299

Retail TouchPoints

MARCH 14, 2025

At LVMH, we believe that our people are our greatest asset, and the longevity of our brands depends on attracting the most talented and passionate individuals , said Gena Smith, Chief Human Resources Officer at LVMH North America in comments shared with Retail TouchPoints. This year the coveted roles are open to U.S.

Visual Merchandising 213

Visual Merchandising Employee Engagement Customer Experience Fulfillment 213

Inside Retail

FEBRUARY 20, 2025

. “Priceline’s relentless innovation and continued efforts to refine its digital and physical retail offering have positioned it at the forefront of the Australian market not just as a pharmacy but a leading omnichannel shopping destination for consumers,” said the judges.

Customer Experience 165

Customer Experience Returns Fashion Management 165

Inside Retail

FEBRUARY 16, 2025

Yume, founded by Katy Barfield in 2016, is a food redistribution platform that helps prevent food waste by connecting surplus food from manufacturers, to other businesses and charities that can use it. If you look at a standard pallet holding half a ton at about 1.2 million tonne per annum food waste problem.

Consumer 162

Consumer ATS Supermarket 162

Retail TouchPoints

OCTOBER 7, 2022

In 2016, it became the first national British newspaper to move fully online , and now it is among the first publishing outlets to employ a new technology that turns its articles into commerce vehicles. What I like about the commerce offering here is that it’s super-transparent to the consumer ,” said Jacobsson. “

Merchant Services 278

Merchant Services Checkout ATS Fulfillment 278

Retail TouchPoints

JULY 1, 2022

Back in 2016, Ron Johnson was asked in a fireside chat at Shoptalk about the biggest mistake he had ever made. Additionally, cash flow became a problem as the company was hit hard by the broader tech selloff at the beginning of this year. Ron Johnson, CEO and co-founder of Enjoy Technology. His response: “Going to JCPenney.”

Telecommunications 325

Telecommunications Finance Store Operations Consumer 325

Retail TouchPoints

JANUARY 25, 2021

These concerns are fueling consumer expectations for more contactless experiences everywhere they go, including the retail environment. The pandemic-driven imperative for contactless experiences at home, at work and in stores is fueling the growth of the global voice and speech recognition market. The industry, valued at $5.2

Consumer 217

Consumer Shopping Kiosk Checkout 217

Inside Retail

MARCH 12, 2025

Puma on Wednesday announced job cuts and warned of uncertain US consumer demand as the German sportswear group’s shares slumped 23 per cent in the wake of disappointing quarterly and annual forecasts issued a day earlier. March has started off a bit better,” he said at a press conference. “February was bad.

Planning 130

Planning Consumer Management ATS 130

Retail TouchPoints

MAY 5, 2022

Torrid has appointed Lisa Harper as its new CEO, as current CEO Liz Muñoz steps into a newly created position as Chief Creative Officer (CCO) at the apparel retailer that serves women sizes 10 to 30. The change at the top comes amid a number of leadership shifts taking effect immediately.

Apparel 263

Apparel Accounting Management Consumer 263

Retail TouchPoints

SEPTEMBER 24, 2024

California Governor Gavin Newsom has signed a bill banning retailers from offering any type of plastic bag to customers at the point of sale. 1, 2026, is designed to close a loophole in the plastic bag ban that was passed by the California legislature in 2014 and affirmed by voters in a 2016 referendum, according to the AP.

Point of Sale 262

Point of Sale Checkout Consumer ATS 262

Inside Retail

APRIL 13, 2025

At a recent Future50 event hosted by BeautyMatter , Matthew Malin, the founder of Malin + Goetz, Margo Parsiegla, the chief executive officer of Amouage and Amy Errett, the founder and CEO of Madison Reed, spoke about the importance of the in-store shopping experience. There are 95 Madison Reed salons spread out across the US as of 2025.

Boutique 130

Boutique Clienteling Shopping Consumer 130

Retail TouchPoints

JULY 27, 2022

During her career, Sullivan also worked with The Stride Rite Corporation as COO and held consumer brand management and sales roles at companies including M&M/Mars and The Mennen Company. He was named President of the Brand Portfolio in 2016 before taking on the role of President in 2020.

Brand Management 277

Brand Management Fashion Management Consumer 277

Retail TouchPoints

MARCH 31, 2023

Amazon associates at a UK warehouse reportedly plan to strike for six days in April in a dispute over pay, according to Reuters. at one point in 2022. Millions of consumers have paid too much and been denied choice,” said Lesley Hannah, Partner at Hausfeld, which is leading the litigation. pounds ($12.95

Fulfillment 312

Fulfillment Consumer Planning ATS 312

Retail TouchPoints

FEBRUARY 28, 2023

There’s no question that rising prices have altered consumer behaviors. Whether they’re choosing lower-cost private-label items at the grocery store, cutting back on discretionary apparel purchases or spending less on electronics, persistent price increases are top-of-mind for shoppers across all retail sectors.

Promotions 289

Promotions Consumer Marketing Location 289

Retail TouchPoints

NOVEMBER 23, 2022

had shuttered its UK Banana Republic ecommerce operations after closing the brand’s eight remaining stores in the region in 2016. “We -Next partnership began in September 2021 when Gap closed all 81 of its UK and Ireland stores. By May 31, 2022, Gap Inc. in a statement. “In

Returns 279

Returns Promotions Management Consumer 279

Inside Retail

SEPTEMBER 26, 2022

Australian-owned accessories brand Alf The Label will now be stocked at couture New York boutique, Flying Solo. Not only is this the brand’s first major international expansion, but it will also be the first parenting brand to be featured at next year’s New York Fashion Week.

Boutique 246

Boutique Accessories Fashion Consumer 246

Inside Retail

DECEMBER 18, 2024

The market is expected to grow at a compound annual growth rate of 8.1 Pooling together the US$100,00 they received from selling Obi in 2016, Goodwin and Lester dived back into the world of healthy sodas and ended up hitting a grocery retail jackpot. million of revenue in 2023. per cent from 2024 to 2030.

Wholesale 130

Wholesale Marketing Consumer Advertising 130

Retail TouchPoints

AUGUST 22, 2024

These items have been popular in the secondhand market for years, but now there is another consumer good taking the spotlight in the “recommerce” market: mobile phones. the average new smartphone price rose from $409 in 2016 to $735 in 2022, reflecting an annual gain of 11% — over three times the rate of inflation in that time.

Consumer 264

Consumer Apparel Marketing Promotions 264

Retail TouchPoints

APRIL 6, 2023

There are some products consumers will never feel entirely comfortable buying exclusively online. Many consumers prefer visiting a store to give their mattresses a bounce before making a purchase. Consumers can visit a store to physically check out a mattress and then return home to make the purchase online and schedule delivery.

Management 257

Management Wholesale Consumer Marketing 257

Inside Retail

JANUARY 13, 2025

From eye-catching brand partnerships to strategic category expansion, Farm Rio is slowly but surely taking the world by storm, one tropically patterned print at a time. The two decided to fill in the white space themselves and started with a small booth at an independent fashion market. Tropical fruits and flowers. Jungle prints.

Fashion 130

Fashion Apparel Planning Accessories 130

Inside Retail

JULY 10, 2024

Angus McKay, 7-Eleven CEO since 2016, is moving into the automotive world as executive chair and CEO at Bapcor. McKay takes up the new role on 22 August 2024 and has already handed over the reins at 7-Eleven to newly-appointed CEO Fiona Hayes. billion buyout from Bain Capital. billion buyout from Bain Capital.

Store Operations 237

Store Operations Management Consumer Marketing 237

Inside Retail

AUGUST 22, 2024

This article delves into the psychological effects of the Olympics, explores how they influence consumer behaviour and provides insights into what retailers can do to capture and extend the positive sentiments the 2024 Olympic Games in Paris will generate. So let’s start by looking at these key emotions a little more deeply.

Apparel 260

Apparel Consumer Promotions Marketing 260

Retail TouchPoints

NOVEMBER 19, 2021

Fashion retailer H&M is providing a high-profile platform to Black women-owned businesses with the Buy from a Black Woman Holiday Market at its Times Square flagship. Customers will be able to meet the vendors in person, and new vendors will be featured at events on Dec. Kicking off on Small Business Saturday, Nov. 4, 11 and 14.

Accessories 264

Accessories Fashion Shopping Marketing 264

Inside Retail

MAY 13, 2021

Telstra has been hit with the second-biggest fine in Australian history, $50 million, for engaging in unconscionable conduct against more than 100 Indigenous customers across Australia between 2016 and 2018. It’s a test all of us at Telstra accept and are committed to passing.”.

Payment Services 217

Payment Services Telecommunications Consumer Planning 217

Retail TouchPoints

DECEMBER 20, 2022

In 2019, GhostData found that 56,000 Instagram accounts were associated with the counterfeit of luxury brands, representing a 171% increase since 2016. These accounts generated 64 million posts to promote imitation products, up more than 300% from 2016. Stuart Chaffin is Senior Director, Investigative Services at OpSec Security.

Accounting 58

Accounting Promotions Management Location 58

Retail TouchPoints

MARCH 2, 2021

To date, Cardlytics has provided more than $500 million in cash back to consumers in partnership with advertisers across a variety of industries, including retail, restaurant, telecommunications, direct-to-consumer, grocery and travel. This creates real value for consumers, advertisers and our bank partners.”.

Advertising 200

Advertising Telecommunications Consumer Returns 200

Retail TouchPoints

SEPTEMBER 12, 2023

Shopping can be an emotional experience, and retailers hope that the emotions consumers feel are positive ones, like excitement at finding a bargain or satisfaction at filling a need. In fact, women are so uneasy about sharing their size information that they often opt to not do it at all.

Apparel 291

Apparel Customer Experience Checkout Shopping 291

Retail TouchPoints

JULY 18, 2023

As part of the new multiyear agreement — which builds upon a partnership that started in 2016 — Academy will use the Revionics Base Price and Markdown solutions to not only optimize its pricing strategy but better manage inventory levels throughout the product lifecycle.

Outdoor 235

Outdoor Markdowns Apparel Fulfillment 235

Retail TouchPoints

APRIL 10, 2023

For retailers and regional payments, consumer payment preferences play one piece, while checkout optimization and diversification play another. Breaking down regional payment barriers starts with meeting consumers’ preferred payment methods and needs regardless of where they live or travel. The good news? Let’s explore.

Payment Services 264

Payment Services Merchant Services Checkout Consumer 264

Retail TouchPoints

DECEMBER 1, 2021

The pandemic has brought about long-term changes for both business operations and consumer expectations, and 2021 taught us how far removed we are from ever returning to the old “normal.” Business leaders have their eye on other factors like the acceleration of consumer spending and lingering economic challenges.

Shipping 305

Shipping Finance Customer Experience Consumer 305

Inside Retail

APRIL 7, 2022

Of all the habits consumers have established in the past two years, some are more likely to stick than others and the uptick in online shopping is certainly one of them. Now they’ve got a taste for the ease and convenience and the thrill of endless parcels arriving at the front door, the appetite to continue is strong. on the NASDAQ.

Consumer 130

Consumer Management Customer Experience Shopping 130

Inside Retail

JUNE 22, 2023

The FTC accused the e-commerce giant of duping “millions of consumers” into purchasing subscriptions for Prime services. “This is the first time a court is looking at the adequacy of these types of disclosures and other practices that have become pretty common now,” she said. .” The retailer reached a $2.35

Advertising 228

Advertising Specialty Retailers Consumer ATS 228

Retail TouchPoints

AUGUST 15, 2022

This is also familiar territory for Miquela who, since her debut on Instagram in 2016, has graced a billboard in Times Square, was named a “most influential person on the internet” by Time and has appeared in campaigns for the likes of Prada and Calvin Klein. In fact, in China the size of the virtual idol market jumped 70.3%

Fashion 246

Fashion Marketing Accounting Consumer 246

Retail TouchPoints

AUGUST 31, 2022

While recent market trends have led many consumers online, in-person retail remains the bedrock of the global economy. Among the businesses that most often use location data are consumer packaged goods brands. Awareness of consumer behavior in the offline retail world can help brands drive sales, find ideal customers, and innovate.

Location 290

Location Advertising Promotions Point of Sale 290

Retail TouchPoints

MARCH 12, 2024

A study from Pew Research in 2016 found that 65% of Americans felt the country’s economic system “unfairly favors powerful interests.” That means consumers, but it also means independent business.” We have an enormously busy portfolio underway and a key through line is making sure that our economy and our markets are serving everybody.

Marketing 328

Marketing Consumer Promotions ATS 328

Retail TouchPoints

MAY 18, 2023

While retail sales may currently be bouncing back at a rate faster than predicted — increasing by 1.2% To continue on a positive trajectory, the retail sector must focus on the growth being driven by consumers’ continued adoption of online shopping. Consumers face uncertainty buying products online, with an endless variety of options.

Advertising 277

Advertising Promotions Marketing Checkout 277