Indigo 9 Digital

NOVEMBER 16, 2023

Then there are those pesky returns. How often have you bought something online, then returned it without a second thought? For the retailer that’s a cost that eats into profits. Customer returns are also a thorn in Casper’s side as it is for many retailers. million on “refunds, returns, and discounts” in 2018.

Consumer 98

Consumer Returns Advertising Marketing 98

Indigo 9 Digital

MAY 19, 2023

A study by the Capgemini Institute found that on average retailers charge their customers just 80% of the cost of delivering goods. Not having eCommerce also means that Primark does not have to subsidize the cost of returns and the return rate for clothing bought online is quite high. Returns made in store are also free.

Fast Fashion 52

Fast Fashion Advertising Returns Fashion 52

Indigo 9 Digital

JULY 21, 2023

An innovative idea and a slick website might get customers excited but many founders eventually realize it’s actually pretty hard and expensive to acquire customers when you don’t have any retail stores. And when your customers demand free shipping or when return costs add up a promising business can be put into jeopardy pretty quickly.

Returns 52

Returns Advertising Consumer Wholesale 52

Indigo 9 Digital

SEPTEMBER 7, 2022

Commissions typically range from 25%-33% depending on whether in addition to providing eCommerce functionality Farfetch manages shipping, returns or other services. If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox. Do you like this content?

Boutique 98

Boutique Fashion Customer Experience Markdowns 98

Indigo 9 Digital

MARCH 9, 2023

66% of consumers surveyed said “best value for money” keeps them returning to a brand, taking the top spot in terms of consumer preferences. Some of the most successful retailers today include Dollar General, Dollar Tree, Target, Costco and Walmart. Customers love it but it’s costly for retailers. Do you like this content?

Drop-Shipping 98

Drop-Shipping Advertising Fulfillment Consumer 98

Indigo 9 Digital

MAY 3, 2023

In 2015 Nike introduced self-lacing shoes. If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox 3. The shoe he created featured a waffle like sole that made it easier to grip the ground. Fast forward many decades later and many more innovations.

Marketing 98

Marketing Consumer Retail Trends ATS 98

Indigo 9 Digital

JANUARY 12, 2023

If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox. All of the chatter about the shift to online sales and Sears’ inability to keep up conceals deep shifts in consumer behaviour and consumption. Do you like this content? A lack of focus.

Merchant Services 111

Merchant Services Consumer Management Department Stores 111