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The Future of Retail: 9 Ways Alibaba is Redefining Retail Stores

Indigo 9 Digital

AUGUST 2, 2022

Three years earlier in 2015, eCommerce giant Alibaba opened its first Hema supermarket in China. New Retail according to Jack Ma, Alibaba’s co-founder, is “the integration of online, offline, logistics and data across a single value chain.” True to form Hema stores also double as fulfillment centres for Hema’s online grocery orders.

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Alibaba’s Strategy, 6 Things to Consider

Indigo 9 Digital

MARCH 30, 2022

New Retail is an initiative aimed at connecting online and offline retail and digitizing stores to provide a better customer experience. While online shopping definitely accelerated in 2020, saying physical retail is more or less obsolete is not true,” said Nishtha Mehta, a China-based corporate innovation coach.

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