Retail TouchPoints

APRIL 23, 2021

Flexible payment provider Affirm is expanding its range of services to include the post-purchase experience with the acquisition of online returns solution Returnly for approximately $300 million. Returnly currently facilitates returns and replacements for online orders for more than 1,800 merchants.

Merchant Services

Inside Retail

DECEMBER 12, 2023

Ksubi’s return to operating stand-alone stores in Australia has been a long time coming. Direct-to-consumer sales continue to be the strongest part of Ksubi’s business, and with former General Pants CEO Craig King at the helm since February 2019, the business is well-positioned to invest in retail space in Australia.

Returns

Inside Retail

JANUARY 18, 2023

Woolworth Holdings’ sale of the David Jones department-store business has cleared the way for the brands of its Country Road Group division to return to the shelves of Myer. After taking full control of the business in September 2014, Woolworth bought Politix two years later.

Returns

Retail TouchPoints

MAY 31, 2022

For the first time since its founding in 2014, Glossier will have a new CEO. She brings both a deep appreciation of the power of timeless consumer brands and the proven experience of leading large, dynamic organizations through transformational moments,” Weiss added.

Promotions

Retail TouchPoints

AUGUST 14, 2020

the former New York City flagship will become a drop-off site for returning items. On March 27, Rent the Runway laid off its entire retail staff during a Zoom call, offering no assurance that the jobs would return, according to a report in The Verge. “We We have no visibility into when or if we will be able to reopen our stores.

Apparel

Retail TouchPoints

AUGUST 12, 2022

Among the solutions chosen for the 2022 cohort were tools that support sustainability by repurposing garments in both the physical and digital worlds — solutions that can advance the evolution of retail personalization with innovations in areas such as the metaverse, NFTs, gaming, social commerce and product returns. Paris; and Tel Aviv.

Social Commerce

Retail TouchPoints

SEPTEMBER 24, 2024

Nearly three of every 10 purchases by American consumers will be made online as the end of this decade nears, according to projections from Forrester in its U.S. Additionally, the growth rate for total (online and physical retail) sales has returned to pre-COVID levels, climbing 4.1% for the five -year period from 2014 to 2019.)

Consumer

Retail TouchPoints

NOVEMBER 29, 2022

As retailers seek to differentiate themselves and grab consumer attention in a crowded digital space, they need more content, more creativity and different formats for a greater variety of digital and social channels and a greater need for personalization. Reduce Carbon Emissions Associated with Product Returns.

Returns

Retail TouchPoints

AUGUST 25, 2021

The term rose to the surface last year as 2020’s unique confluence of events drove consumers toward shopping alternatives that were both environmentally friendly and economically feasible. The consumer is changing, the way that they purchase is going to change,” he said. “We In the retailX keynote session on Wednesday, Aug.

Consumer

Retail TouchPoints

SEPTEMBER 2, 2022

Based on social media analysis on consumer sentiment. Approximately 40% to 60% of consumers cite plastic packaging as an important aspect of sustainable consumption. Preventing, Reducing and Managing Returns. Ecommerce returns rates are on the rise, growing by 95% between 2014 and 2019. Remote Working.

Shipping

Retail TouchPoints

APRIL 1, 2021

Humans have been dynamically evolving the concept of loans and credit in commerce for hundreds of years — culminating in the explosion of consumer credit cards in the 20th century. consumers have now used a buy now pay later (BNPL) service. . From there, it’s up to the payment service provider to ensure payment from the customer.

Merchant Services

Retail TouchPoints

NOVEMBER 16, 2020

While wearable tech developed by Google, Apple and others is still in development, sensors used in modern iPhones have already brought usable tech into consumers’ pockets. Online purchases are three times more likely to be returned compared to in-store purchases.

Fashion

Retail TouchPoints

FEBRUARY 12, 2021

Early adopters have proven that the technology can provide a significant return on investment. In fact, according to a recent Accenture study , 92% of the 50 North American retailers surveyed said they are either piloting RFID or have reached full adoption, up from 34% in 2014. RFID can raise inventory visibility up to 99%.

Fulfillment

Retail TouchPoints

FEBRUARY 27, 2024

A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return. A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand.

Payment Services

Inside Retail

JANUARY 16, 2024

Dr Abas Mirzaei, a marketing lecturer at Macquarie University, told Inside Retail that “Woolworths is a household name, where consumers are exposed to the brand cues on a daily basis.” But will it lead to widespread industry change, or dissuade other retailers from speaking out about January 26?

Supermarket

Inside Retail

OCTOBER 5, 2021

Neill’s background is telecommunications but she said the idea for Mys Tyler had been brewing since 2014, when she was living in New York. However, it wasn’t until 2020, after witnessing the growth of affiliate marketing, that she finally decided to quit her job and return to Sydney (pre-pandemic) to bring the idea to life.

Fashion

Inside Retail

SEPTEMBER 10, 2024

The strategy behind the catalogue relaunch is not a hail mary to return J Crew to its former glory – the company’s sales are close to US$3 billion this year, according to its CEO Libby Wadle – but rather to evoke a sense of nostalgia amongst customers and reposition itself as the pioneer of all-American style.

Fashion

Inside Retail

OCTOBER 25, 2022

A group called Bleach stepped in and picked up their debt and ran the business until 2014. All the while, General Pants was Ksubi’s biggest account, so when the second iteration of the brand ultimately went into administration in 2014, General Pants took over running the brand. In 2008, they actually went into administration.

Wholesale

Inside Retail

JULY 12, 2023

. $2 million owed to restaurant-tech platform Liven While inflation and gloomy consumer spending patterns are familiar to struggling restaurants, Calia’s relationship with restaurant-tech platform Liven appears to be a complicating factor in the administration process.

Payment Services

Inside Retail

JUNE 7, 2021

To be unique, you can’t get that at the mall, but young consumers are seeing the advantage of the contemporary vintage market as a place where you can find garments that express yourself, while being economical and environmentally conscious,” Graham Wetzbarger, founder and CEO of Luxury Appraisals and Authentication, told Inside Retail.

Fashion

Inside Retail

DECEMBER 15, 2022

Co-founded in 2014 by David Wei and Ivan Lim, the brand was an official partner of this year’s Melbourne Food and Wine Festival, and experienced rapid growth throughout the pandemic. Digital furniture retailer Brosa collapsed into voluntary administration on December 14.

Planning

Retail TouchPoints

MARCH 22, 2023

And it involves more than creating realistic visuals — it’s about knowing how to use multisensory design to appeal to consumers and convey a brand message. Fast forward to 2023 and consumers continue to crave meaningful emotional connections driven by multisensory experiences. Leonidas, H., & Palla, J. 2008, April 8). ResearchGate.

Advertising

Indigo 9 Digital

NOVEMBER 16, 2023

By Tricia McKinnon Over the past decade direct-to-consumer businesses have popped up in nearly every corner of the retail sector. From mattresses sold by Casper to prescription eyeglasses from Warby Parker ambitious founders have taken a page from Amazon’s playbook hoping to sell goods directly to consumers online. million and $58.5

Consumer

Inside Retail

MAY 28, 2024

We’ve had customers shopping while on vacation in another city, who continue to shop with that sales associate from afar after returning home. This is how consumers are evolving and we want to meet them where they are and we strive to make the shopping experience as cohesive as possible.

Boutique

Inside Retail

JANUARY 23, 2025

Sean Atme and Lucas Ciancarelli have not only maintained their friendship from early childhood but scaled Fressko, the business they launched in 2014, globally. After eight months of meticulous product development, they had a glass flask that encouraged consumers to brew on the go. That’s why quality is first.

Returns

Inside Retail

JANUARY 15, 2023

Anchorage struck gold with the $20 million acquisition of the Dick Smith consumer electronics chain from Woolworths Group in November 2012. Woolworths had written off more than $420 million restructuring the business, which was Australia’s largest consumer electronics chain by store count.

Department Stores

Inside Retail

JUNE 27, 2021

In late 2014, grocery retailer FairPrice opened Warehouse Club (WHC), the first membership-only retail warehouse in Singapore for groceries and household consumables. The rise in members-only supermarkets . Members-only supermarkets have become popular in Asia in recent years.

Supermarket

Retail TouchPoints

APRIL 1, 2024

The company upended the mattress industry when it debuted in 2014, with its fresh branding and ecommerce-based approach to a category that had steadfastly resisted digital disruption. It flipped the script and put the power with the consumer, and that changed the entire category. This category is still very anti-consumer at its core.

Wholesale

Inside Retail

JULY 21, 2021

To engage the value-conscious consumer, it’s time to consider more effective marketing initiatives and strategies to win, through programs that offer acquisition, increased frequency, and long-term loyalty, like Cashrewards. “We Cashrewards pioneered cashback in Australia, launching in 2014 and has been growing ever since.

Beauty and Health

Inside Retail

MAY 15, 2022

Montano first opened Mercato Centrale in Florence in 2014, and since then, he has taken the concept to Rome, Turin and Milan. While many consumers are concerned about inflation and rising food prices, Australian retail expert Gary Mortimer believes there’s still a big market for premium groceries. From Italy to Australia .

Returns

Retail Gazette

OCTOBER 5, 2023

Archie Norman Archie Norman has spent the last six years overseeing food and fashion group M&S’s turnaround plan as it looks to re-establish its brand, win back consumers and return to profit. Mark Price With John Lewis in peril, could we see Lord Mark Price return to the Partnership? Sound familiar?

Supermarket

Inside Retail

MARCH 7, 2024

Birthday suit vice Against this backdrop, Australian fashion brand Nakedvice is on a mission to redefine accessible luxury with timeless designs that draw inspiration from vintage pieces and ‘90s nostalgia, aligning with emerging trends and consumer sentiments.

Boutique

Inside Retail

JUNE 9, 2021

million in 2014, the retailer suffered from years of declining foot traffic and was placed into liquidation at the end of 2020. . Returning to its roots. Without bricks-and-mortar stores, online-only retailers often struggle to stay front of mind for consumers. Despite achieving sales of S$257.3 ” . “The

Planning

Retail Next

JANUARY 16, 2020

Digital transformation is sweeping through the retail industry and has changed the way consumers shop both online and at local stores. Consumers familiar with the shopping experience expect a smooth process without glitches or frustration. The app then displays the path to the selected product or aisle.

Location

Inside Retail

MARCH 24, 2025

The 2018 Senate Committee inquiry led to regulatory changes that came into effect in 2022; however, concerns remained about how fit for purpose the amended 2014 Franchising Code of Conduct was in ensuring fair contracts protecting franchisees and franchisors.

Payment Services

Mass Relators

JULY 21, 2021

Walmart pharmacies have been hosting Walmart Wellness Days since 2014 and have administered more than 4.75 Consumers can find local options by visiting Walmart.com/wellnesshub. . The post Walmart Wellness Day returns on Saturday appeared first on MMR: Mass Market Retailers.

Returns

365 Retail

OCTOBER 1, 2022

For the last decade, sustainability has been growing in the consumer consciousness; nearly 70% say it is important to buy from brands committed to sustainability. Research suggests that these high prices put consumers off sustainable options , so what do retailers do? An unhealthy cycle of returns . Empower balanced change.

Supply Chain Management