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Why Stitch Fix is Focusing on its Human Stylists When Everyone Else is Talking About AI

Retail TouchPoints

While Stitch Fixs human-centered approach to AI hasnt changed since it was founded in 2011, the world around the company has changed dramatically. Funderburk and Zamansky shared how the company is doubling down on its human-centered AI approach to create a more customer-centric shopping experience and return the company to growth.

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Are rental platforms making a fashionable comeback?

Inside Retail

In Australia, the model was replicated by the likes of Glamcorner, which launched in 2011, and Designerex, which launched in 2016, among others. What started out as peer-to-peer renting through unofficial Facebook groups and Depop listings, like most lucrative ideas, was co-opted and spun out into countless rental platforms.

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Sales numbers show a return to the old normal

Retail Wire

Sales of products that skyrocketed early on during the novel coronavirus pandemic, including cleaning supplies and toilet paper, have returned to pre-pandemic levels. A similar pattern is being seen with online order deliveries where UPS reported that package shipping volume was down 2.9 the first quarterly drop since 2011.

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Revolve SVP’s playbook for going global and the importance of localisation

Inside Retail

KL: In 2011, Revolve expanded internationally, with Australia being a top 10 market for the brand. In 2008 and 2009 we had a lot of customers from around the world knocking on our door wanting to purchase from us, however, we didn’t ship to [every] country. KL: The biggest challenge we had in Australia was to build a returns program.

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Stitch Fix Moves Beyond Subscriptions with Hyper-Personalized Direct Shopping Experience

Retail TouchPoints

While the company made its name with what was at the time (back in 2011) an innovative subscription service model — clients receive regularly scheduled boxes, a.k.a. Shipping, returns and exchanges are also free , with no minimum order requirement. Because the experience — which is available now for U.S.

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‘An exciting way to test a new market’: More fashion brands turn to rental

Inside Retail

Fulfilment by GlamCorner now sees the platform handling the logistics of clothing rental on behalf of fashion brands, including warehousing, cleaning, shipping and returns, and giving brands their own rental stores, which they can embed in their e-commerce sites and promote to customers. The ‘Attenborough’ effect.

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How online retailer Style Story is riding the K-beauty wave

Inside Retail

Style Story founder Lauren Lee discovered her love of Korean beauty products as an exchange student in 2011, which inspired her to launch her own e-commerce business back home in Brisbane, Australia. “On