Retail TouchPoints

NOVEMBER 24, 2020

DICK’S Sporting Goods has promoted President Lauren Hobart to the roles of President and CEO, as of Feb. She joined DICK’s in 2011 as Chief Marketing Officer and was named President in 2017. Current Chairman and CEO Edward Stack will assume the role of Executive Chairman and continue as Chief Merchant.

Promotions 149

Promotions Sporting Goods Fulfillment Finance 149

Retail TouchPoints

APRIL 4, 2024

Retailers are pulling out the stops for Earth Month this year: companies like Sephora and REI Co-op are showcasing the success of their recycling efforts, while others including Poshmark and Joor promote the inherent sustainability of their platforms in partnership with eco-friendly brands such as Rothy’s and Marine Serre.

Outdoor 198

Outdoor Fashion Fulfillment Wholesale 198

Retail TouchPoints

JULY 21, 2021

In the face of this product scarcity, the retailers that could fulfill consumer needs quickly were immediately rewarded. Additionally, the Net Promoter Score (NPS) for marketplace products was equivalent to online orders for its owned assortment — even as overall assortment grew by 32%.

Sporting Goods 276

Sporting Goods Apparel Consumer Finance 276

Hyken

MARCH 18, 2024

They not only come back, they promote and defend you. While MarTech emerged, customer engagement reached a new level and made it easier for the management to shorten the distance between marketers and clients. A fulfilled employee is more engaged at work and with your customers. I love repeat business.

Customer Experience 66

Customer Experience Fulfillment Promotions Consumer 66

Retail TouchPoints

AUGUST 29, 2023

Kurtzman revealed the numerous tools Verizon uses to manage this massive omnichannel effort. We began offering the option for customers to go online to make an appointment for a store visit in 2010, debuted the MyVerizon app in 2011 and began offering BOPIS (buy online, pick up in-store) in 2016. Now it’s super-simple and easy to use.

Payment Services 219

Payment Services Accounting Customer Experience Point of Sale 219

Mass Relators

DECEMBER 21, 2022

Tweeten’s promotion marks the first time a woman has been named president of Hy-Vee. Georgia Van Gundy was promoted to chief of staff, in addition to executive vice president and chief customer officer. Since then, he has fulfilled several executive leadership roles in preparation for this promotion. Donna Tweeten.

Promotions 52

Promotions Health & Wellness Finance Marketing 52

Retail Geek

SEPTEMBER 27, 2022

Scot: [5:04] And then so then that was your primary thing so then you did you guys realize that you needed to build you look at all the software for shipping and inventory management and build your own and then you, tell the story of that. Pain management we really tried to rely on our. Scot: [29:06] Got it and then if I.

Merchant Services 52

Merchant Services Checkout Payment Services Drop-Shipping 52