Retail TouchPoints

AUGUST 29, 2023

That’s why the retailer and mobile service provider uses multiple technology solutions to create a personalized shopping experience at scale. Retail TouchPoints: Many consumers begin their purchasing process online but end up in brick-and-mortar stores. How does Verizon facilitate that type of shopper journey?

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Payment Services Accounting Customer Experience Point of Sale 228

Indigo 9 Digital

MAY 10, 2023

Then it began offering in app payments in 2011. Customers using this feature can skip the line (most of the time) in store by placing their favourite order from the most convenient location whether that is at home or on the way to work. Starbucks is in the process of building out its network of pickup only locations.

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Payment Services Customer Retention Location Retail Trends 52

Indigo 9 Digital

FEBRUARY 27, 2023

By Tricia McKinnon I have long wondered how Starbucks has been able to consistently provide such great customer service. While everyone understands the importance of great customer service in reality it is extremely difficult to achieve even if a retailer only has one store. A world class customer experience.

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Payment Services Customer Experience Location Customer Retention 52

Cisco Retail

MAY 3, 2022

While working in a field services role, I earned the following Cisco certifications: CCNA , CCDA and CCNP. . In January 2021, I took on the strategic role of Chief Operating Officer to help align and drive strategy for the company. We leveraged Cisco technologies, with a focus on a recurring payment model. Tell us about Evox!

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Marketing Payment Services Management Returns 52

Indigo 9 Digital

MAY 10, 2023

While McDonald’s may seem like a traditional brand it has made great strides in modernizing its customer experience. McDonald’s also uses DoorDash’s and UberEats’ white label services which means that if a customer orders using the McDonald’s app it is delivered to them seamlessly using DoorDash’s or UberEats’ delivery network.

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Kiosk Payment Services Promotions Marketing 52