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They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and the COVID pandemic — and they’ve grown up with social media playing an increasingly large (and loud) role in shaping culture, including how these consumers shop, research and purchase products and services.
Additionally, Kecia Steelman, currently Chief StoreOperations Officer, will be elevated to the role of COO. The company also announced that Lorna Nagler, who has served on the board since 2009, will become Lead Independent Director, working with Dillon in her Executive Chair role.
After it closed its last brick-and-mortar retail store in 2009, Circuit City launched a comeback in 2018 with an experiential ecommerce site. The integrations are slated to begin online and in select locations this year, with a more expansive rollout planned for 2024.
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He also served as EVP of pharmacy purchasing, pricing and network relations from 2009 to 2010 and senior vice president and chief information officer from 2006 until 2008. The post CVS Health COO Jon Roberts to retire appeared first on MMR: Mass Market Retailers.
Mark Banister has been promoted to senior vice president, in-store experience. In this role, Banister will lead the space management, project execution and support, fixtures and supplies, and store planning teams. Dr. Johné Battle has been promoted to senior vice president of diversity and inclusion.
Zak Brining has been promoted to senior vice president of corporate storeoperations. In this role, Brining will continue overseeing storeoperations workforce management, communication and compliance, and store process improvement while adding responsibilities in store facilities management.
She will also lead the compliance team, and the newly created Center of Excellence which supports monitoring store-level compliance, data gathering and future field enhancement analysis. Tim Bartlett has been promoted to division vice president, storeoperations, responsible for stores from Oklahoma to California.
Zak Brining has been promoted to senior vice president of corporate storeoperations. Brining will continue overseeing storeoperations workforce management, communication and compliance, and store process improvement while adding responsibilities in store facilities management.
After holding field leadership positions, she moved to the Walgreens corporate office in 2009 to lead pharmacy and retail programs. Many years in storeoperations working on the front lines taught me so much about our customers and what it’s like to ‘be in the trenches’. She joined Walgreens in 1993.
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