Retail TouchPoints

JUNE 7, 2023

As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries. Free returns, at 31% , and quick/helpful customer service, at 27% , also are vital elements.

Discount Store 252

Discount Store Shopping ATS Payment Services 252

Retail TouchPoints

JANUARY 23, 2024

The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024. Risk assessment is a muscle [that finance people have to develop],” said Dayna Quanbeck, CFO and COO for Rothy’s.

ATS 227

ATS Customer Retention Consumer Finance 227

Retail TouchPoints

AUGUST 25, 2021

Chala outlined the timeline of resale’s rise, beginning with the 2008 recession and the resulting reboot of consumers’ mindsets about spending. Additionally, this generation has a more educated and proactive approach toward finances than perhaps any other previous generation. The Powerful Psychology of the Trade-In.

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Consumer Fast Fashion Finance Shopping 303

Indigo 9 Digital

MAY 19, 2023

You can try to blame it on Shein but maybe Shein got the idea from Primark which has been in business since 1969 and Shein has only been around since 2008. A study by the Capgemini Institute found that on average retailers charge their customers just 80% of the cost of delivering goods. Returns made in store are also free.

Fast Fashion 52

Fast Fashion Advertising Returns Fashion 52