How Malaysian department store Pavilion is connecting with customers
Inside Retail
JUNE 30, 2021
From a big-picture view, previous trends have shown that in the aftermath of major crises like — the 1997 Asian financial crisis and the 2007 global financial crisis — the retail industry tends to rebound. This means stores providing and recommending what the customer needs, when they need it, with the power of data and AI.
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