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How 99 Bikes plans to return to profit with an electric-powered push

Inside Retail

Founding 99 Bikes and taking flight Matt Turner, the current director of 99 Bikes, opened the first store in Milton, Brisbane, in May 2007. Tailored customer-centric omnichannel approach With a paid membership program, Club 99, that boasts over 1.6 We want to be known as the world’s most approachable bike shop”.

Returns 130
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LSKD appoints first chief retail officer as part of its “audacious” growth plan

Inside Retail

Speaking about her appointment, Shaughnessy said she is excited to bring her online community experience to life in stores for LSKD. It was founded in 2007 by Jason Daniel and now has eight retail stores in Australia, one in San Diego, US , with two new stores coming soon. It also took home the award for outstanding growth.

Planning 264
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How Natori Used AI to Sharpen Retargeting and Achieve a 943% ROAS

Retail TouchPoints

For example, by specifically retargeting those customers who had added to their online carts over the previous 30 days, and spotlighting the specific items they had browsed or put into their carts, Natori achieved a Return on Ad Spend (ROAS) of 943% in Q3 2023. It all began with Josie creating lingerie on her living room floor.)

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Retail appointments of the week

Inside Retail

Herrington brings 17 years of experience at Amazon to the role, including more than seven years as senior vice president of the North American consumer business. He launched AmazonFresh in 2007 and has served on the e-commerce company’s senior leadership team since 2011. “I Dan Murphy’s boss to head M&S Food.

Finance 130
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Retail technology for building recession resilience

I Vend

McKinsey’s research into the way that retailers managed cost reductions in the Great Recession of 2007-2009 found that ‘resilient retailers’ reduced their costs by two percentage points, while their ‘non-resilient’ counterparts increased theirs by the same amount. How can retail technology help retail stores to prepare for recession?

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Retailers: Leverage Customer Data to Navigate Lower Spending Due to Inflation

Retail TouchPoints

Shoppers want to feel seen and have their financial challenges recognized, and that’s only possible with careful analysis of customer data. They should] take that data and put it to use to automate the customer experience to drive insights into what consumers really prefer and what they will engage with.

Consumer 265
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How Malaysian department store Pavilion is connecting with customers

Inside Retail

From a big-picture view, previous trends have shown that in the aftermath of major crises like — the 1997 Asian financial crisis and the 2007 global financial crisis — the retail industry tends to rebound. IR: How would you describe Malaysian customers’ current lifestyles and shopping behaviours, and how is Pavilion catering to that?