Retail TouchPoints

JUNE 22, 2022

Herrington joined Amazon as VP of Consumables in 2005, launched Amazon Fresh in 2007 and was promoted to SVP of Consumables in 2014. Felton has worked for nearly 18 years in Amazon’s retail and operations finance leadership. Another company veteran, John Felton, will now lead the company’s operations.

Fulfillment 278

Fulfillment Finance Promotions Customer Experience 278

Retail TouchPoints

MARCH 1, 2024

She left a prestigious Wall Street position to start the company; similarly, Ken left a career in finance to join the company in 2007. (It all began with Josie creating lingerie on her living room floor.) Natori factory (photo courtesy Natori) “We’re very design-driven,” he said. “A

Department Stores 274

Department Stores Wholesale Finance Apparel 274

Inside Retail

JUNE 23, 2022

Herrington brings 17 years of experience at Amazon to the role, including more than seven years as senior vice president of the North American consumer business. He launched AmazonFresh in 2007 and has served on the e-commerce company’s senior leadership team since 2011. “I Dan Murphy’s boss to head M&S Food.

Finance 130

Finance Returns Customer Experience Management 130

Cisco Retail

NOVEMBER 9, 2021

It meant growing our technology portfolio, organically and inorganically, while radically transforming how customers experience Cisco. Beginning with Webex in 2007, Cisco made a series of strategic acquisitions to build and grow our software portfolio including a host of security SaaS companies like ScanSafe, Inc.,

Customer Experience 142

Customer Experience Finance Management ATS 142

Cisco Retail

AUGUST 10, 2021

Cisco jumped all in on SaaS ourselves, acquiring WebEx back in 2007. Recently I caught up with Joe Clarke, one of Cisco’s distinguished engineers in Customer Experience. He pointed out that one of the biggest differences is the level of control that the customer has over their network.

Operating Expenses 145

Operating Expenses Management Finance Consumer 145

Mass Relators

JUNE 22, 2022

He joined the company in 2005 to build out our Consumables business, launched AmazonFresh in 2007, and in 2015, took on leading all of our North American Consumer business. He is a builder of great teams and brings substantial retail, grocery, demand generation, product development, and Amazon experience to bear. .”

Fulfillment 52

Fulfillment Finance Consumer Store Operations 52

Mass Relators

JULY 11, 2022

He joined the company in 2005 to build out our consumables business, launched AmazonFresh in 2007 and, in 2015, took on leading all of our North American Consumer business. He is a builder of great teams and brings substantial retail, grocery, demand generation, product development and Amazon experience to bear.

Fulfillment 40

Fulfillment Finance Store Operations Consumer 40