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Store Management Costs in the Era of Ecommerce

Retail TouchPoints

The impact of this increasing growth is the resulting strain on incumbent infrastructure that was originally designed to manage only about 5% of a retailer’s total sales capacity; the steady rise in costs from stretching this capacity have shown home delivery, buy online, pick up in-store (BOPIS) and curbside fulfilment to be highly unprofitable.

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Visa, Mastercard Settlement Represents Major Victory in Merchants’ Fight Against Swipe Fees

Retail TouchPoints

history, according to Reuters , and if it receives court approval it would resolve most of the ongoing claims against Visa and Mastercard, which began in 2005. Additionally, the settlement provides funding for new programs to educate small businesses about payment acceptance options and how to best manage costs.

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What to know about Woolworths’ appointment of its first female CEO in 100 years

Inside Retail

The appointment of Amanda Bardwell as Woolworths Group’s next managing director and CEO, effective September 1, marks a historic moment for the parent company of Woolworths Supermarkets and Big W, which reported nearly $65 billion in sales last financial year. She took on her most recent role, as the managing director of WooliesX, in 2017.

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Burberry Appoints New Chief Creative Officer as Tisci Departs

Retail TouchPoints

Lee will replace former creative chief Riccardo Tisci , who was appointed to the role in March 2018 following his career with Givenchy from 2005 to 2017. As the London-headquartered brand’s Chief Creative Officer, Lee will manage all Burberry collections. No successor for Brown has been announced.

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Retail appointments of the week

Inside Retail

Costco Australia’s CEO to retire By Dean Blake Costco Australia’s chief executive Patrick Noone has confirmed he will retire at the end of 2023 after more than three decades at the company. The management shuffle will take effect from September 1. The appointment marks Uniqlo’s first change in president since 2005.

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“The goal is to be in thousands of retailers”: Edible Blooms’ expansion strategy

Inside Retail

“You could say we’re like a florist, but you get to eat our bouquets when they arrive, so it’s a product that combines the best of gift-giving and floral giving in one delivery,” Edible Blooms co-founder and managing director, Kelly Jamieson, said. Edible Blooms was founded in South Australia in 2005.

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Estée Lauder to Acquire TOM FORD in $2.8B Deal

Retail TouchPoints

Following weeks of public speculation regarding the acquisition, The Estée Lauder Companies (ELC) will acquire TOM FORD in a deal valued at $2.8 Existing TOM FORD partners Ermenegildo Zegna Group , which produces the brand’s fashion, and Marcolin S.p.A , which manages its eyewear, will enter long-term license agreements with ELC.

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