2003 Advertising Customer Experience Shopping 
Retail TouchPoints
AUGUST 3, 2023
The dot.com bust in 2001 slowed, but didn’t stop, the inexorable move toward consumers shopping and buying online. As we have grown consistently more accustomed to having the world at our fingertips, online shopping has only grown. He founded one of the first new media agencies in 1991 and social media agencies in 2003.
Retail Prophet
AUGUST 11, 2023
E-commerce, which in 2003 amounted to a rounding error on most retailers’ profit and loss statements, has become table stakes for any business wishing to survive. They refe to retail not as commerce or shopping, but as “entertainment.” Mobile phones have become essential conduits for communication, entertainment and commerce.
Expert insights. Personalized for you.
229 
Let's personalize your content