2002, Customer Experience and Management

“Primed for disruption”: Cargo Crew founder talks acquisition, growth plans

Inside Retail

JULY 19, 2023

As part of the arrangement, Glow obtained 51 per cent ownership of Cargo Crew, with the brand retaining full management control. After winding up the label, she identified an opportunity to combine her passion for fashion and design with her experience in wholesale, and working with corporate and hospitality clients.

Planning

Planning Telecommunications Fashion Wholesale

EuroShop 2023 Preview

Retail Focus

FEBRUARY 6, 2023

These cutting-edge solutions will help retailers optimize customer loyalty and stay ahead of the curve in an ever-evolving market. EuroShop 2023 will also be focusing on key topics such as Connected Retail, Smart Store, Energy Management, Third Places, Customer Centricity, Experience and Lively City Centres.

Visual Merchandising

Visual Merchandising Payment Services Management Marketing

Retail appointments of the week

Inside Retail

MARCH 9, 2023

The latter will be taken over by the company’s current e-commerce manager, Charlie Ganzen. Founded in the UK in 2002, Godwin launched the online retailer’s Australian operations in 2013 and was instrumental in growing the business overseas, leading to double-digit growth during the pandemic when demand soared.

Fashion

Fashion Apparel Customer Experience Marketing

Mi9 Retail Successfully Implements Their Retail Platform for Alterra Mountain Company

M19 Retail

OCTOBER 17, 2023

Alterra, known for its commitment to providing exceptional outdoor experiences, sought to enhance its retail operations across multiple facets as well as to centralize systems across all their resorts. This partnership is a testament to our commitment to helping retailers optimize their operations and elevate customer experiences.

Merchant Services

Merchant Services Point of Sale Inventory Management Checkout

Aubuchon Hardware Deploys Self-Checkout Using Mi9 POS

M19 Retail

JULY 5, 2023

The Aubuchon Company is the oldest family-owned and managed hardware store chain in the US with over 100 stores across the country. Mi9 Store Self-Checkout software uses intuitive and highly configurable UX to engage customers and process sales.” said Jeni McKewon, Mi9 Retail POS Product Manager.

Checkout

Checkout Point of Sale Inventory Management Management

No Longer Just Local: Why Cross-Border Commerce is Opening Doors for Smaller Retailers Ready to Compete

Retail TouchPoints

JULY 28, 2021

My advice to businesses operating in this ultra-competitive marketplace is to remember that success is in constant refinement of the customer experience. As the business grew, he managed the division’s successful merger with Axiom Foreign Exchange International, leading to the creation of Shift Connect Ltd.

Merchant Services

Merchant Services Payment Services Consumer Checkout

And… it’s a Wrap: Highlights From Cisco Live 2022

Cisco Retail

JULY 18, 2022

Day 2 of Cisco Live 2022 introduced the world to our new digital learning experience, Cisco U. In fact, after his presentation, a customer approached us to tell Hank that his use of a public code had helped him get a promotion, advocate for network automation with his employer, and essentially change his life.

Customer Experience

Customer Experience Planning Promotions ATS

Post-holiday returns management: Strategies for Retailers

I Vend

JANUARY 11, 2024

. ** Given that returns management can cost as much as 66% of the original sale price, returns represent a big headache for retailers. Read more The challenge of returns management doesn’t stop with the cost of processing though – it’s estimated that up to 10% of all returns are fraudulent, * causing big dents in profits.

Returns

Returns Management Inventory Management Point of Sale

Nordstrom’s Strategy for Success, 6 Key Elements

Indigo 9 Digital

MAY 31, 2022

If you want to know how Nordstrom has managed to stay relevant for so many years consider these six keys to Nordstrom’s success. These stores have performed very well for Nordstrom with Nordstrom reporting in the that on average a Nordstrom Local customer spends 2.5 times the amount of a regular Nordstrom customer. of space.

Department Stores

Department Stores Returns Beauty and Health Shopping

FMI honors seven food industry executives

Mass Relators

JANUARY 21, 2023

Esther Peterson Award for Consumer Service Elizabeth Chace-Marino, Manager of Government Affairs at Ahold Delhaize USA, Inc., he leveraged the collective resources of the food industry value chain to expand company offerings and refine the customer experience.

Beauty and Health

Beauty and Health Grocer Merchant Services Consumer

7 Ways Big-Box Retailers Can (Painlessly) Move into Wireless Retail

Retail TouchPoints

SEPTEMBER 7, 2022

The pandemic led to a surge in ecommerce, yet there are signs of reawakening life in the brick-and-mortar experience, and physical stores are seeking to regain market share. Above all, retail brands have learned that customer experience is key and that shoppers are demanding new levels of convenience.

Kiosk

Kiosk Inventory Management Management Accounting

How to Sell to Spendsetters: 1/3 of All Consumers

Retalon

JULY 23, 2018

By leveraging Retail Predictive Analytics for your business optimization and new technology for improving your customer experience. New Technology to Optimize Your Customer Experience. Yan Krupnik is the Business Development Manager at Retalon, the world’s leading provider of Predictive Analytics for retailers.

Consumer

Consumer Payment Services Fulfillment Inventory Management

Predictive Analytics Brings Retailers Closer To Omni-Channel Customers

Retalon

JULY 4, 2018

Building a Truly Seamless Customer Experience: In an Annual Supply Chain Benchmark Survey conducted by Boston Retail Partners, the group found that more than 62% of retailer respondents indicated providing a seamless customer experience is a top company initiative.

Promotions

Promotions Fulfillment Shipping Markdowns

Choosing the Best retail POS system for Your Business

I Vend

JANUARY 17, 2024

Read more The challenge of returns management doesn’t stop with the cost of processing though – it’s estimated that up to 10% of all returns are fraudulent, * causing big dents in profits. Offer choice Retailers should offer a range of customer returns methods – such as collection from home or a locker, postal return or return to store.

Inventory Management

Inventory Management Returns Management Point of Sale

Jason & Scot Show Episode 263 – Amazon Unbound with Brad Stone

Retail Geek

MAY 13, 2021

Brad: [37:24] I am so in Amazon Unbound I tell the story of the ad business and you know so interesting how they started out a decade ago and they were bands also skeptical of ads you know he thought it could interfere with the customer experience that it could jeopardize you know the the main.

Fulfillment

Fulfillment Advertising ATS Customer Experience

Experience Retail Today