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14 Examples of Great Customer Experiences in Retail

Indigo 9 Digital

As an icebreaker, we said, ‘tell us about the best service experience you’ve ever had.'” “Of the 18 people, 16 said it was in a hotel. It has been nearly 20 years since Apple opened its first retail store in 2001 and that advice has not gone out of style. That confirms what we already know, the customer experience matters.